How do I save an image from a buyer message

[cyranojones]

I used to be able to right click on the image attached to a buyer's message (damage evidence for a refund and claim) and I would get a pop-up that said the download failed and had a "Resume" link to click and it would continue and save.  Annoying but it worked.  No more.  It just acts like it is saving and doesn't.  I have to use a screen sniping tool to capture the photo.  MORE annoying.  How can they have something so simple so screwed up?  Is there a trick that they are keeping to themselves?  

[mtgraves7984]

Color me non-tech, but don't you have to tick on the image first and then do the right click save thing?

[wastingtime101]

I click on the thumbnail to open the larger image, then I drag/drop it to my desktop.

[cyranojones]

I never tried that but it does work!  Thanks!  (Still, it should work the "normal" way with the right click.)

[wastingtime101]

The issue described in your OP sounds more like a computer/system issue than an eBay issue and it's really tough to advise on something like that.

As long as drag/drop works then you're good. It's fast and easy. You can drag/drop to any folder on your system.