How do I file an online appeal for service metrics?

[paraquip]

I know somewhere ebay has a link to appeal just about anything.... does anybody have it?

HK

[heckofagame]

I don't there is an appeal link for metrics.

[mtgraves7984]

I've never heard of appealing metrics. What (specifically) is up?

[paraquip]

I have the 5% penalty fee for bad service metrics.....67% of the metrics are buyer remorse returns or no returns at all.

Fee's are killing me and this is not my fault

HK

[gamersbaystore]

Here's where you can appeal: https://www.ebay.com/sellerhelp/defect

Here's more info: https://www.ebay.com/help/selling/selling-seller-performance/appeal-defect?id=4871#section2

[wrong66]

Just looking at your feedback, it appears you might have had a rash of returns?

[heckofagame]

How do you feel that this is not your fault?