cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I remove an old address that remains when I send an invoice?

Several months back I changed my store name and went with a PO box as my address. Then one day I noticed the invoice I send still has my old address (I get a copy in my e-mail). 

At the top of the invoice , with a light blue background, my street address is listed!  I have searched and searched through my account, and I cannot find anywhere to change or remove this old address.

It says this:    Please send any mail to:

                           My Name

                           xyz street

                           My town, etc etc.

Does anyone have any idea where in my account I can look to remove this?

Thanks!

Message 1 of 6
latest reply
5 REPLIES 5

Re: How can I remove an old address that remains when I send an invoice?

There is an option to deselect a box so your address is off the packing slip at the time I print mine so I leave my address off that but there is still the return address.  I had a P.O. Box for 20 years when I had a larger business but gave it up.

Message 2 of 6
latest reply

Re: How can I remove an old address that remains when I send an invoice?

Message 3 of 6
latest reply

Re: How can I remove an old address that remains when I send an invoice?

Go to your Account Settings and to 'Addresses' under Personal Info.

 

You have the option to enter the correct one to use for Registration address, Shipping address, Ship From address, Return address and Payment and Pickup address. I filled in all the fields, even if they were the same.

Message 4 of 6
latest reply

Re: How can I remove an old address that remains when I send an invoice?

thank you for the link ... it would have taken me years to find that otherwise 😕

Message 5 of 6
latest reply

Re: How can I remove an old address that remains when I send an invoice?

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 6 of 6
latest reply