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How Do I cancel Shipping on an Order?

Buyer bought 2 of an item and I packed and printed label.

They came back and bought 4 more and would like them shipped all together.

I can't seem to find where I can cancel the first shipping label so that I can print a second label for the whole order.

 

Thank you for your help.

Patd

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Re: How Do I cancel Shipping on an Order?

Orders>shipping labels     https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement

 

Find the label and click void. Be sure to unmark as shipped the first order so you can combine it with the second.

 

 

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 3 of 5
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Re: How Do I cancel Shipping on an Order?

Re: How Do I cancel Shipping on an Order?

Thank you all for the place to cancel.  Done!

Can't find where to mark as Unshipped on the order - drop down menu.

Patd

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