eBay

verebparts7 · ‎09-26-2019

Had a buyer leave me negative feedback after the item being a day late to ship but he still 2 weeks before expected delievery. Demands a refund which I give him. Then contacts me a week later calling me a dumb **bleep** and a **bleep**. I just want the feedback removed as this person was terribly rude. Help?

dentalsales4u · ‎09-26-2019

Report the buyer.
If you have guaranteed delivery and you shipped within your handling time, eBay should remove the feedback. I would call and at least try.
Good luck to you

View Best Answer in original post

dentalsales4u · ‎09-26-2019

Report the buyer.
If you have guaranteed delivery and you shipped within your handling time, eBay should remove the feedback. I would call and at least try.
Good luck to you

inhawaii · ‎09-26-2019

is there more to the story that you may be leaving out?

Why would he call you a week after you gave him a refund and swear at you?

One In A Million You - Larry Graham

hurryagain · ‎09-26-2019

Very true...

...or he can just be a nut case...

I did look at OP's feedback...not looking good on your shipping practices. It seems to be a common thread in your feedback.

InkedScreenshot_2019-09-26 2000 2001 2002 Chevrolet Cavalier 2200 Intake Air Box Tube Filter Duct OEM eBay_LI.jpg

@verebparts7

Your slow shipping practices is a reoccurring theme in your feedback. Do you not see that this is a problem that you perhaps need to address?

It's not just one or two buyers of yours that have made unflattering comments about your slow shipping but about a dozen of them...

And you state that you are using priority mail in some of these listings? Buyers expect a decent delivery time if you are using such a shipping method.

I'm sorry but try and improve on your shipping time...many sellers keep very good time on their shipping procedures and buyers have come to expect that here. It's important. Do not forget the important things.

Good luck in the future.