eBay

bubbleman2010 · ‎01-21-2018

Uploaded on time but no carrier scan............. USPS tracking number I keep getting dinged for this and I don't understand why....

Anonymous · ‎01-24-2018

@rainbowcolorz wrote:

@a_c_green wrote:

rainbowcolorz wrote:
Oops. Bubbleman. Tracking numbers are not allowed, for some strange reason.

Sure they are. We review tracking histories here all the time. There's no identifying data in them beyond the City and ZIP of origin and the City and ZIP of delivery.

Yes. I am completely aware of this. The one I posted also had no personal identifying data beyond the city and state and zip. That info is also available in all listed items ... at least the ones I click on to see where the seller is located. Can I PM you?

Hi @rainbowcolorz & @a_c_green - tracking numbers are actually considered personally identifiable information as it is possible to use this info to obtain the precise address from the courier. While you may not be able to see the full address online, it can potentially be provided through other methods and because of this, tracking numbers cannot be shared publicly.

bubbleman2010 · ‎01-24-2018

Thats the section of ebay I was looking at that generated the question asked. I was being dinged for late shipment by ebay and displaying the tracking number as the facts to back that statement up that it indeed had arrived on time,but ebay was placing a ding on file for it. Since original post modification that ding just up and disappeared,but the person that removed it fail to take notice of the one below it that also arrived on time,but because the buyer has their packages left at the P.O. for pickup due to high thief from their area ebay counted the 4 days it sat in buyers P.O. waiting to be picked up as another late shipment ding...

bubbleman2010 · ‎01-24-2018

I just don't understand why I should have to spend hours on the phone with ebay CS playing the I don't understand let me please put you on hold while I investigate and I think it will be corrected in 24 hours when it should have never been placed there to begin with.....

gramophone-georg · ‎01-24-2018

@Anonymous wrote:
@rainbowcolorz wrote:
@a_c_green wrote:
rainbowcolorz wrote:
Oops. Bubbleman. Tracking numbers are not allowed, for some strange reason.
Sure they are. We review tracking histories here all the time. There's no identifying data in them beyond the City and ZIP of origin and the City and ZIP of delivery.
Yes. I am completely aware of this. The one I posted also had no personal identifying data beyond the city and state and zip. That info is also available in all listed items ... at least the ones I click on to see where the seller is located. Can I PM you?
Hi @rainbowcolorz & @a_c_green - tracking numbers are actually considered personally identifiable information as it is possible to use this info to obtain the precise address from the courier. While you may not be able to see the full address online, it can potentially be provided through other methods and because of this, tracking numbers cannot be shared publicly.

Really? In that case you'd think eBay could use that info to help put these bogus INR claims to rest then, huh?

Chaos is NOT an "industry standard".

gramophone-georg · ‎01-24-2018

@bubbleman2010 wrote:
I just don't understand why I should have to spend hours on the phone with ebay CS playing the I don't understand let me please put you on hold while I investigate and I think it will be corrected in 24 hours when it should have never been placed there to begin with.....

That's been the main question for me in almost all these cases for a long, long time. Why should eBay customers have to spend hours, days, weeks trying to get eBay to follow their own policies?

Chaos is NOT an "industry standard".

campesinoplastic2014 · ‎01-24-2018

This was many time happening to me back before I took a break from selling. I was TRS and actually cared but it sure get old. The only cure I found was to switch to 3 day handling time, ship within 24 hours like before and not play the games and worry about it. It's so much nicer. USPS was the other part of the problem, their scans and system issues can give you trouble if you are depending on their reliablity. I had no choice but to show a 3 day shipping time to absorb everyone else's mistakes and glitches. It works out great so far.

bubbleman2010 · ‎01-24-2018

I use 5 days for handling and underadvertise and over perform so no way shape or form should a item arrive after my shown delivery dates and they never do just errors on ebays part. I've found in the past if you don't pay attention to things that ebay says aren't that important that a new feature rollout can put you right out of business...

bubbleman2010 · ‎01-24-2018

As far as the tracking no more info that isn't already displayed in the sellers listing can be gleamed from a tracking number. To get anymore info from the carriers you must present the original or a copy of the postage receipt....

creoleorchid · ‎01-24-2018

I’m on the fence about doing that myself. When I’m buying I tend to shy away from sellers with a long handling time. I can’t really tell you why, just a vague feeling that they’re not really on top of things. Probably silly on my part but there it is.

sockmonkeydave · ‎01-24-2018

@bubbleman2010

@bubbleman2010 wrote:
I use 5 days for handling and underadvertise and over perform so no way shape or form should a item arrive after my shown delivery dates and they never do just errors on ebays part. I've found in the past if you don't pay attention to things that ebay says aren't that important that a new feature rollout can put you right out of business...

Ain't that the truth, and they like to make them retractive.

When they changed the defects, they went back for a year.

what had not been a defect, became mega defects.

Sellers were dropping like flies.

bubbleman2010 · ‎01-24-2018

I chose five days due to I'm never positive of what might take place tomorrow and if the wheels fall off my wagon I don't want some buyer from ebay adding to my problem with where's my item do you have the twacking number the five days is my cushion... Aother underperform but over achive is I mostly show retail ground as shipping and everything goes priority mail. It might cost me a extra buck or two but it helps with the buyer shock and awe value....

rainbowcolorz · ‎01-27-2018

wrote:
@rainbowcolorz wrote:
@a_c_green wrote:
rainbowcolorz wrote:
Oops. Bubbleman. Tracking numbers are not allowed, for some strange reason.
Sure they are. We review tracking histories here all the time. There's no identifying data in them beyond the City and ZIP of origin and the City and ZIP of delivery.
Yes. I am completely aware of this. The one I posted also had no personal identifying data beyond the city and state and zip. That info is also available in all listed items ... at least the ones I click on to see where the seller is located. Can I PM you?
Hi @rainbowcolorz & @a_c_green - tracking numbers are actually considered personally identifiable information as it is possible to use this info to obtain the precise address from the courier. While you may not be able to see the full address online, it can potentially be provided through other methods and because of this, tracking numbers cannot be shared publicly.

Hi @Anonymous, I cannot figure out (and I have tried for a couple of days now) how to obtain ANY personal identifying information, especially the precise address, from a tracking number. Even my mailman said he doesn't believe that's possible.

rainbowcolorz · ‎01-27-2018

wrote:
As far as the tracking no more info that isn't already displayed in the sellers listing can be gleamed from a tracking number. To get anymore info from the carriers you must present the original or a copy of the postage receipt....

@bubbleman2010, I absolutely agree.

a_c_green · ‎01-27-2018

wrote:
I cannot figure out (and I have tried for a couple of days now) how to obtain ANY personal identifying information, especially the precise address, from a tracking number. Even my mailman said he doesn't believe that's possible.

I believe the USPS does have that info available to them on their intranet system for their employees to consult. As the USPS is the carrier, that's only logical. It's not available (and cannot be derived from) the public-facing data for those numbers. There is no realistic risk of giving away personal information by simply posting a tracking number.

At some point, one just has to say, "Enough already. Let's stop being paranoid about this. If someone posts a tracking number in conjunction with some problem they're having, let's just deal with the issue at hand, instead of assuming that Instant Death™ will occur by revealing it on-line."

Anonymous · ‎01-29-2018

wrote:

wrote:

@rainbowcolorz wrote:

@a_c_green wrote:

rainbowcolorz wrote:
Oops. Bubbleman. Tracking numbers are not allowed, for some strange reason.

Sure they are. We review tracking histories here all the time. There's no identifying data in them beyond the City and ZIP of origin and the City and ZIP of delivery.

Yes. I am completely aware of this. The one I posted also had no personal identifying data beyond the city and state and zip. That info is also available in all listed items ... at least the ones I click on to see where the seller is located. Can I PM you?

Hi @rainbowcolorz & @a_c_green - tracking numbers are actually considered personally identifiable information as it is possible to use this info to obtain the precise address from the courier. While you may not be able to see the full address online, it can potentially be provided through other methods and because of this, tracking numbers cannot be shared publicly.

Hi @Anonymous, I cannot figure out (and I have tried for a couple of days now) how to obtain ANY personal identifying information, especially the precise address, from a tracking number. Even my mailman said he doesn't believe that's possible.

Hi @rainbowcolorz, I have personally called the major shipping companies with only the tracking number and obtained the street address for a shipment on more than one occassion. There was no verification steps required on any of these calls and often times was provided to me by the automated system. While I can't speak for the official policy for USPS, FedEx or UPS, this was not a difficult process on any of the times I have needed to obtain this for an investigation. Because there exists a risk in sharing this info publicly (however small) we cannot allow for it to be posted here to the boards. I would like to add that this is also something we would remove from feedback on eBay as a way of preserving privacy.