06-23-2024 07:39 PM
Hello, there is a problem with my store. After I agreed to the buyer's offer, there is no transaction display. How should I deal with it? Thank you
Solved! Go to Best Answer
06-24-2024 01:50 AM - edited 06-24-2024 01:52 AM
It's not an error, it's something eBay has been testing with accepted offers - they remain in pending status while the item is available for anybody else to purchase until the buyer pays. It's one of several things eBay is testing to cut down on non-payers and the inconvenience to sellers when buyers lose interest after an item ends, and seller has to start from scratch when they relist. If the buyer does not pay within a certain amount of time it will time out and be removed from the pending section. If the buyer pays then it will become an official transaction on your orders page @jack011116luo-2 .
06-24-2024 01:21 AM - edited 06-24-2024 01:22 AM
Did the offer come through ''offers'' or as a message from the buyer?
If you accept an offer, the buyer has 4 days to pay (usually)
06-24-2024 01:50 AM - edited 06-24-2024 01:52 AM
It's not an error, it's something eBay has been testing with accepted offers - they remain in pending status while the item is available for anybody else to purchase until the buyer pays. It's one of several things eBay is testing to cut down on non-payers and the inconvenience to sellers when buyers lose interest after an item ends, and seller has to start from scratch when they relist. If the buyer does not pay within a certain amount of time it will time out and be removed from the pending section. If the buyer pays then it will become an official transaction on your orders page @jack011116luo-2 .
06-24-2024 11:17 AM
thank you,very mach
06-24-2024 11:24 AM
To add to @wastingtime101 's post, you can also send or receive (and accept) future offers that may come in before the buyer pays.