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Hello, there is a problem with my store.

Hello, there is a problem with my store. After I agreed to the buyer's offer, there is no transaction display. How should I deal with it? Thank you

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Accepted Solutions

Hello, there is a problem with my store.

It's not an error, it's something eBay has been testing with accepted offers - they remain in pending status while the item is available for anybody else to purchase until the buyer pays. It's one of several things eBay is testing to cut down on non-payers and the inconvenience to sellers when buyers lose interest after an item ends, and seller has to start from scratch when they relist. If the buyer does not pay within a certain amount of time it will time out and be removed from the pending section. If the buyer pays then it will become an official transaction on your orders page @jack011116luo-2 .

 

pending offers.png

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Message 3 of 5
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4 REPLIES 4

Hello, there is a problem with my store.

Did the offer come through ''offers'' or as a message from the buyer?

If you accept an offer, the buyer has 4 days to pay (usually) 

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I have been imported from Australia and this is my posting ID
Message 2 of 5
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Hello, there is a problem with my store.

It's not an error, it's something eBay has been testing with accepted offers - they remain in pending status while the item is available for anybody else to purchase until the buyer pays. It's one of several things eBay is testing to cut down on non-payers and the inconvenience to sellers when buyers lose interest after an item ends, and seller has to start from scratch when they relist. If the buyer does not pay within a certain amount of time it will time out and be removed from the pending section. If the buyer pays then it will become an official transaction on your orders page @jack011116luo-2 .

 

pending offers.png

Message 3 of 5
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Hello, there is a problem with my store.

thank you,very mach

Message 4 of 5
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Hello, there is a problem with my store.

To add to @wastingtime101 's post, you can also send or receive (and accept) future offers that may come in before the buyer pays.

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 5 of 5
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