eBay

regwh-83 · ‎11-16-2018

I'm curious if anyone else has noticed that after posting the truth in here about their negative ebay encounters that their sales have then plummeted or outright been stopped?

castlemagicmemories · ‎11-16-2018

@rschissler wrote:
@18704d wrote:

I thought the entire reason this board existed
was to help sellers who are having problems (negative experiences) here?

Thanks
Lynn
No, it's more of a communal therapy for disgruntled sellers.

greenpowerscience · ‎11-17-2018

If someone declines the order, international shipping, because of customs charges, and I lose the $35 shipping, because I need to give a complete 100% refund, and they still leave negative feedback. That makes no sense. So I block them, big deal. Ebay will not remove because they said I should have listed customs charges....WELL I DO NOT KNOW WHAT THEY are because they change every day. UK and FEDEX Charged customer $87 customs for a $89 order....That is not my fault.
I would have declined the order too but not have left negative feedback. Especially if I got 100% of my money back.

greenpowerscience · ‎11-17-2018

Not sure, I have never really posted here. For 17 years I sold, took care of my customers and minded my own business. Solid 99.9% positive every year after year. Now I am upset because feedback is pointless. You have to beg HAPPY buyers to leave feedback, most just get the item, like it and do not bother. Unless they are upset, so you take care of whatever they wanted you to do and they still leave a negative....SO SALES go down over someone upset about shipping or customs or something the seller has zero control over. And EBAY basically tells you to try harder.

sharingtheland · ‎11-17-2018

@plumbingspecials wrote:
That's the difference... it isn't a business for you. it is for me, so the perspective is completely different. No WAY would I go through what I go through to be TRS if it was just a hobby or to make some extra cash. This business supports several people, so to me, conducting business as a business is extremely important, and striving to be a good business is not only personal, but is essential to the business.

I think rix means TRS+, not "plain" TRS. He's been here for a loooong time, learned at the feet of very seasoned sellers, knows what he's talking about, and what he accomplished selling here while a full time student still makes me wonder if he ever got more than 2 hours of sleep each night.

And now he really owes me.

Oh, to answer the original question. I would have answered "yes" when there was a certain person in charge (not naming names but initials were J.T.); I saw that happen myself. Now, I don't think ebay gives much of a hoot about the goings on here.

JT does not = Justin Timberlake.

Sherry

=^.^= =^.^=
( ) ( )
" " =^.^= " "

greenpowerscience · ‎11-17-2018

I think after 60 days, the maximum return case period, if a buyer does not return or want a refund, it suggests they are HAPPY. So that should be a POSITIVE FEEDBACK. Most buyers do not bother anymore, unless they have an issue.
So sellers must beg for positive feedback. If you seel something, buyer likes it, buyer keeps it, you should get an auto positive after a set time.

lewisburggold · ‎11-17-2018

We love a good conspiracy theory. But it seems a little far fetched. Best regards

pingpong517 · ‎11-17-2018

@18704d wrote:

I thought the entire reason this board existed
was to help sellers who are having problems (negative experiences) here?

Thanks
Lynn

I believe it exists to help answer questions ... Some answers won't help, but may explain and clarify the experience. Some will simple be funny or not, Some won't help or explain anything really....and Some will point the person to the site map at bottom of page--or any of the other places to help or "do" what needs to be done.

Each of us have our own "experiences" with ebay... but remember that EBAY is really the seller /buyers...as for the company that part maybe in the policies and procedures end...but it is their company and we do "use" them...yes with fees....

We here, have no powers to do anything( oh some may think so), but we don't see accounts and email and such to always understand fully what happened--so its a one sided look at things-- "HELP" here is usually after the fact too...and many want or demand it to be solved or corrected or fixed--- that only points back at the first part of this answer.--

Is ebay and all online seller/buying getting harder and more scamming and issues happening...I say YES...but not because it is a new thing, but because this ONLINE selling/buying has grown so much so fast and so much more than anyone was true ready for..... does one bad experience out weigh the good ones...shouldn't---because it is really no different than in a brick store...just face to face.

castlemagicmemories · ‎11-17-2018

@regwh-83 wrote:
@castlemagicmemories wrote:
@greenpowerscience wrote:
ebay has become impossible. They want to be like amazon but with the one way feedback option. After almost 18 years....I am done.

I'm sorry to hear that you are done after 18 years! That is such a long time!

I understand you don't like that feedback is now one way. But you have a more effective way of preventing those buyers from buying again without the public shaming. When you open an Unpaid Item Dispute, and close it, the buyer gets a strike and just two of them prevent them from buying from most sellers. Hopefully you have that block set up.

Unfortunately there was abuse of negs for buyers. False, retaliatory negs were posted in response to buyer's honest negs, and buyers were being driven from the site. So it was in everyone's best interests for Ebay to eliminate it. No other site publicly shames buyers like this.
With all due respect no other place treats peopel (sellers) as 100% guilty of accusations without any proof...oh wait except for that one side of our Senate, but i digress.....seller$ who are Also buyers are now being driven away by ebay's insane Machivellian treatment of it's sellers. This place is going to collapse..maybe not very soon but soon.

Check the Amazon Board. You know, people have been predicting the collapse of Ebay for decades, and it is still here.

reallynicestamps · ‎11-17-2018

@greenpowerscience

Now I am upset because feedback is pointless.

Feedback is a leftover from the 20th century internet, when it was new and exciting and scary.

Feedback was a method of making the internet more friendly.

Nowadays-- well as the kids say "don't read the comments".

EBay doesn't use FB to assess your account.

Your account is assessed on Defects, delivery.... huh, I'm not sure exactly what.... but not on FB and not on DSRs. This was specifically confirmed by tyler@ebay on the Canada Boards last month. (We've been having postal disruptions and were concerned about various forms of customer responses.)

But it is true that FB is used by members to assess the other party in a transaction. With sellers that's buyer FB. With buyers, it's FB Left for Others.

The more transactions and the more FB, the less a single neg hurts.

But

Considering that sellers with 95% FB scores are selling year after year, it seems to me that most buyers, if they notice FB at all, think of it like school grades, where 95% is an A and 99% A+.

We can only advise those that ask that they read the comments and watch for patterns.

We also have to remind some that ratios matter- that a seller with hundreds of negs can still be a darn good seller, if they also have tens of thousands of positives.

And of course, sellers can Respond to any feedback, including their own.

The most effective FB is calm and factual, but need not be postive.

bigdeals.etc · ‎11-17-2018

@regwh-83 wrote:
I'm curious if anyone else has noticed that after posting the truth in here about their negative ebay encounters that their sales have then plummeted or outright been stopped?

No. I post negative encounters all the time, some members here look forward to my weird stories and call me having the worst luck with buyers. My sales are strong and up... it's the holiday season. I believe what you are talking about is a coincidence.