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item not recieved claim filed by buyer after delivery was made

Most of the answers i got are for older ebay policies it seems, so i can't easily find an answer to how to handle it. the buyer messaged me a few hours after the delivery confirmation was sent through USPS, they say they never got their package. I re...

User avatar by Pathfinder
  • 107 Views
  • 9 replies
  • 1 helpful

Send an offer or lower the price?

Yesterday, at eBay's recommendation, I sent an offer on a teacup / saucer to three buyers (presumably "watching" the item). One wrote back almost immediately to tell me that shipping was three times the amount of the teacup... turned out she lived in...

User avatar by Thrill-Seeker
  • 322 Views
  • 19 replies
  • 0 helpful

Items remain active listings after being sold

I recently got a Seller Subscription and listed some items for sale. The site works pretty nicely, but one thing I've noticed is that when a given item sells, if I then go to my "Active Listings" in the Seller Hub, those items are *still* listed as a...

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Postage options

I’m going to apologise in advance if this has ahead been brought up before I’m using an iPhone 13 and the app plays up a lot i am simply trying to relish some items and ever since eBay has switched up there way select postage, as how much I would lik...

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