I think most people that I block never bother with contacting me again once they figure that out (although I know some are still watching my items... those are the offers that are "not sent" after I try to send them).
This morning a buyer I blocked last week tried to buy at the list price (after pestering for a discount, I just had enough of them and decided I didn't want to deal with them ever again, so I blocked... I'm finding myself blocking someone new every week).
I got called a name which is slang in Indian English dialect to mean "unfair and unequitable person" for not allowing them to buy (at full price) when they decided to do this because they didn't get the discount.
Replying is rarely a good idea because it fuels the unbalanced into reacting further. I always found the most professional thing is to ignore this stuff (as far as the would-be buyer is concerned), and one would hope most would go away. But silently I'm thinking that the reason I blocked was because I didn't want to punish myself any further by communicating with this person.
When I was on the phones at work I'd get some confrontational callers who asked questions like "why is it when I called last week I was told" (I don't know what they were told last week, I wasn't there, I didn't talk to the person who said it to find out why they said it). And I just say "I'm not responding to that" and press on with the call. I have a friend who is the type of customer no one wants to deal with (to the point that he's outright unreasonable with some of his demands), and I learned what to say by listening to what people tell him when he comes unglued.
C.
