Handling time

[boscobosco12]

Hello sellers---I have my handling time set at 3 days, which I assume means 3 business days.  Usually I can ship next business day.  I changed it because once I was sick and could not get it out the next business day.  I double checked today and all of my listings are 3 days.  I just sold an item  today 10/10/2024.  When I pulled up the sale, it said ship by NOVEMBER 4th !!!!. It also said in red that this more than 13 days. What happened ?  I checked again and  went to active sales, hit edit, hit all 250 items, clicked over to handling time and it said 3 days. I checked several listings individually and I cannot see in the listing where it tells buyers or me, the handling time.  Can someone explain and help me ?  Thanks

[iamcara]

I think that ship by note is some kind of system deadline at which point you would get a defect on your account, and has nothing to do with what you have listed as your handling time.

If I may be so bold I would suggest that you change the handling back to 1 day, I think it makes a world of difference.

And this is coming from someone who only has free shipping on standard, and has expedited and one-day shipping marked up about 200-500%.

[nobody*s_perfect]

The only way I can think of that would happen is if you have set up Time Away but allowed sales; that would add the "time away" interval on top of your stated handling time. But I don't see any notice about "Away" at the top of your listings.

I checked 3 of your listings; two were as you described: 3-day handling and notification about delayed delivery. The other one, a book, had 1-day handling and no notice about delayed delivery.

[boscobosco12]

Hi-- I do not have time away set unless unbeknownst to me ebay has set time away Also why would the listings say different things.  When I check, all listings are set to 3 days.  Should I try to contact ebay technical support ?

[boscobosco12]

I can try to set it back to one day but will that show up as one day or will some wonky thing happen? Thanks for the reply

[wastingtime101]

Hi @boscobosco12 . Go to this page:

https://www.ebay.com/ship/prf/cutoff

Do you have Monday - Friday checked?

Or do you see something weird like only Sunday is checked?

Make sure you have M-F checked, but not weekends. For cut off time put "not offered."

[boscobosco12]

Thank you -----Only monday was set.  I do not know how that happened.    Thank you for the ink I have M-F checked now. 

[wastingtime101]

No prob and I can see that fixed it. Your listings no longer have an extended delivery flag.