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Handling time would be nice to know and displayed on listings ...

I am sitting here scratching my head ... purchased an item Tues the 18th and the listing states Expedited Shipping but Delivery estimate of the 27th ... its Friday night, end of day 3 since the order was placed and no shipment (or at least no tracking has been uploaded).  Granted we still have time for the 2 Day Priority Mail shipment (based on their location in relation to here) so I guess I am just a little disappointed that there seems to be no urgency.  We're talking printed reference material that may not even weigh a pound ... easy to pack.

Anyway, it would have been nice to see the Seller's Handling time listed and not just an estimated delivery because "Expedited Shipping" in my mind means they desire to get the item out to Buyers in a timely manner ... oh well ...

 

PS: And yes, I know Sellers don't have to use tracking.

Regards,
Mr. Lincoln - Community Mentor
Message 1 of 25
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24 REPLIES 24

Re: Handling time would be nice to know and displayed on listings ...



Didn't anybody tell you that eBay decided buyers don't need to know handling times anymore?  All they need is a guaranteed delivery date.  (a bit of sarcasm in there somewhere, just in case you missed it).

Member of the Grumpy Old Man crew
Message 2 of 25
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Re: Handling time would be nice to know and displayed on listings ...

@dtexley3   LOL!  No, did not miss the sarcasm (always appreciate it!) ... I know there have been other threads on the subject.  Its just that to me I get different signals when a listing states "Expedited" shipping AND lists Pirority Mail on the order then shows a    l ... o ... n ... g   estimated delviery time.  We're talking same or adjacent shipping zone here, 2 Days as I have shipped to that area myself. 

Well, maybe I will be pleasently surprised tomorrow and see a tracking number ... they are not a new Seller btw ...

Regards,
Mr. Lincoln - Community Mentor
Message 3 of 25
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Re: Handling time would be nice to know and displayed on listings ...

I recently was contacted by two different seller that got ridiculously inflated delivery times AFTER payment, different than the estimate before payment.  Ended up handholding own where in the end it was delivered before the original pre-purchase date instead of the post payment after Christmas date.

Member of the Grumpy Old Man crew
Message 4 of 25
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Re: Handling time would be nice to know and displayed on listings ...

A seller's handling time can be found by clicking on shipping & payments on their listing.

Message 5 of 25
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Re: Handling time would be nice to know and displayed on listings ...


@lex-talon wrote:

A seller's handling time can be found by clicking on shipping & payments on their listing.


 

Unfortunately, that is no longer true. It is only rarely published there. I use  "revise" or "sell similar"  on an listing just to see the handing time to which I'd committed.

 

Message 6 of 25
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Re: Handling time would be nice to know and displayed on listings ...

Handling time is shown only if it's "Same day" or more than 3 days.

Message 7 of 25
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Re: Handling time would be nice to know and displayed on listings ...

Ebay has said that the estimated delivery timeframe is sufficient.  Many like being able to see the seller's handling time; you are not alone.

 

You could list that time in your description, but that won't help with listings that don't have that there, when you want to buy.

Message 8 of 25
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Re: Handling time would be nice to know and displayed on listings ...

I understand how you feel. Would be nice, but it seems we will just have to be happy(or unhappy) with seeing an estimated delivery date.

 

I am not a millennial. I have to stop acting/having expectations like one.

 

It really does not matter what the handling time is.

 

I ship same, or next day(I have 2 day handling), so it conditions me to look for tracking.

 

I keep looking for a tracking #, and scan, but can generally get myself to accept that the estimated delivery, and when it actually gets here is all the counts.

 

Nothing that I purchase on eBay is a "rush order".

Message 9 of 25
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Re: Handling time would be nice to know and displayed on listings ...

I agree, I think the handling times should be on the listing. Expedited shipping should mean expedited everything, IMO.Who is going to pay for extra fast shipping if the peson is just going to sit on the item for a week? It makes no sense to me. I get the delivery estimates and all that. But they always have that word "estimated", so something that sounds good really means nothing. 

 

I always state my handling time in my listings - "Item will be sent via USPS within 2 business days". I almost always send out the same or next day, but I put the 2 days there just in case.

Message 10 of 25
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Re: Handling time would be nice to know and displayed on listings ...

@cherry*fizz  Good idea on stating Handling time in the Description ...

Regards,
Mr. Lincoln - Community Mentor
Message 11 of 25
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Re: Handling time would be nice to know and displayed on listings ...


@cherry*fizz wrote:

I always state my handling time in my listings


Me too, although I go a step further to answer any lingering questions about whether I am a drop shipper.

 

All if my listings state:

 

EVERYTHING that we list on E-Bay we have IN STOCK in our own warehouse.
We do not engage in "drop shipments" on our E-Bay listings.
To do so is to put all of us at the mercy of someone else's inventory and shipping department's proficiency.
We NEVER have "back orders".
If we list it, we have it on our shelf, and it ships within one business day of final payment.
And if we get paid early on a business day it goes out the same day.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
Message 12 of 25
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Re: Handling time would be nice to know and displayed on listings ...

@richard1rst  Impressive ... I like the positive statement approach on that part of your listings ...

Regards,
Mr. Lincoln - Community Mentor
Message 13 of 25
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Re: Handling time would be nice to know and displayed on listings ...

Great that you include something about drop shipping, but it's overkill.

 

You'd lose me after the first sentence.  That's all I need to know about your inventory.

I wouldn't make it to the handling time sentence.

 

You could actually just use that bolded sentence.

Just saying.

Message 14 of 25
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Re: Handling time would be nice to know and displayed on listings ...

I'd say maybe switch it around a bit. Put the bolded sentence first, the follow with the rest. That way you get the meat of the message first, but the seller can go a little more into detail for those who prefer all the info. 

Message 15 of 25
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