mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Now you have been on many threads regarding this very subject. You should be well aware that all you need to do is go to your site preferences and opt out of EIS. It is that simple.
IDK what the log in thing is about, I've never heard that from anyone. That doesn't sound like it had anything to do with EIS. But I sure can see how that would be darn frustrating. But still nothing to do with EIS.
Yes it takes time because all your listings have to reindex and that can take as little as a few minutes up to about 24 hours.
@joseh1445 wrote:
Its not the case. People from outside the USA, can still claim "Item Not As Described". To be honest, ebay has had my back multiple times in the past when I ship abroad. But this can change at any time. Because of this, I stop selling to people from outside the USA.
Just because ebay says something, it can change to some thing else in a day or two.
Yes of course they can. But if you are part of EIS, Ebay will handle that return and they also refund the buyer. You should read up on the program, it is pretty good.
@dqdistribution wrote:I don't know I've heard different stories.
From last I heard people open an INAD and you don't respond to it, you let it get escalated to a case that is handled by eBay. (Which seems scary because it's the last thing you want to do is for it to become a case)
But then the case gets closed and if a refund get issues it's not at the sellers expense.
At least this is what someone told me they dealt with.
That is true for any Claims you may get for one of your US buyers. So you just need to learn the differences on domestic and international shipping. They are not handled the same.
@buyselljack2016 wrote:seems the second point would be an issue to the buyer. (and that could reduce sales)
Much higher shipping cost as pointed out because of not only the domestic leg being higher for the purchases over 15.99 oz, but also "1st Class International" would not be used from the hub onward .
IDK if I've been lucky so far or what, but my shipping costs have not gone up in EIS.
@rosszonebricks wrote:
@klhmdg wrote:I cant imagine why someone wouldnt want to use EIS.
For me, selling $2-3 items, the added 1.65% international currency fee (on the whole transaction, shipping, etc.) this changes any profits I would have made into a flat out loss.
I sell to make money, not to lose money.
The 1.65% is NOT a "currency fee". The exchange rate is a totally separate fee and runs around 4%.
The 1.65% fee is a international FVF placed on top of the Domestic FVF we pay. This is something you have always paid since 2012. We paid it in PayPal when they processed our money, now we pay it in Managed Payments.
The bright side is that if you are in EIS, you no longer pay this fee. It is part of the benefits.
@rosszonebricks wrote:
@buyselljack2016 wrote:1.65% fee does not apply to EIS sales.
It did before in GSP. Reading all the EIS pages I see no where it says it's not charged, but I can easily find fee pages where it says it is charged if the buyer's address is outside the US. @buyselljack2016 Can you link to me where it says it does not? I despised GSP, and EIS reads like it's 100% identical just a new name. Clearly I'd be happy if I was wrong.
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International fee
If your registered address is in the US, eBay charges an International fee if either:
- The delivery address for the item (entered by the buyer during checkout) is outside the US
GSP was the old program. Not all the rules of GSP transferred over to EIS and EIS has a few new rules / benefits we have never had before.
You can find out how it is different just by reading the policy page.
