04-22-2025 06:41 PM
I've often seen the claim that to actually see the full results of active listings for an item, google is better than eBay's own in-house search, which may "hide" some of the results for *whatever reason.
I'm not asking for testimony about the truthfulness of that, never mind theories on 'why.' I am just curious about how google could possibly access listings hidden from regular home users of the in-house engine.
Solved! Go to Best Answer
04-22-2025 09:09 PM
According to lots of people here in the Community, when eBay hides an item it doesn't matter if the results are sorted by Best Match or any other criteria; the listing simply will not show, unless maybe if you use the word-for-word title that the seller used.
It depends on why the item does not show up in an eBay search. There are many possible reasons.
Here is my old boilerplate list of common reasons why a listing may not appear in an eBay search (there are likely more reasons):
Too soon -- items can take 24 hours to be indexed and appear in a search.
Sorting by "price plus shipping: lowest first" -- when a lowest first sort is performed, you will often see a message at the top of the results: "We removed some search results to show you the most relevant listings. View all results" -- if you want to see all the results, you need to either try another sort, or click on that "View all results" link. Otherwise you are only seeing a subset of the results of that search, despite the number that is shown at the top. Note that the "view all results" may not always appear, and for certain keywords, the results shown may be only a tiny fraction of the full set of results.
Wrong Category -- if a site-wide search using a particular keyword returns many items, eBay will often direct that search automatically into one particular category. Sellers should take this into account when deciding which categories to list their items in. If possible, try searching the way a potential customer might, and see where the search ends up. To avoid your own search being steered into a particular category, try using quotes around one search keywords to force eBay to provide only exact, literal results. If searching by exact title finds a result that is not found by searching just a few keywords in the title, the cause is often that the latter search is being steered into a specific category while the exact title search is not.
No Shipping -- if an item does not have a shipping method to a specified location, buyers in that location will not be able to see that item. This is often a problem for export sellers that do not ship to their own location.
In addition there were some known location-specific issues that affect users in India, Hawaii and Alaska that prevented them from seeing local items at various times.
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Keep in mind that Google does not use eBay's search engine to find eBay listings; Google has bots that crawl through every site producing Google's own index of results, based on Google's criteria, not eBay's. Google does not care about what category an item is listed in, or whether certain keywords are substitutes for other keywords, or whether the seller has a valid shipping method to the searcher's location. So Google's search may find things that do not turn up in a default eBay search -- some of which the searcher may not be able to buy. Of course, Google may not be crawling the site at the same speed as eBay indexes, so some things that appear right now in an eBay search may not appear in a Google search for a while -- perhaps not until after the item sells.
eBay's search and Google's search are prioritizing very different things; each is useful for different kinds of tasks. Generally eBay's search is prioritizing active listings that the searcher can buy. Google's search gives a preference to listings that have been around a long time and that are linked by many other popular pages -- which may not always be the best way to find a new active listing, but can often find lots of things that have already sold.
04-22-2025 06:44 PM - edited 04-22-2025 06:54 PM
I'm no expert but I do know that one answer is...
Google will often find completed, ended listings or out of stock listings that a ebay search wont find.
Here's an example.
My ebay listing:
https://www.ebay.com/itm/225612261592
Google search:
04-22-2025 06:48 PM
My own theory (based on my own experimentation and what I know of search engines) is that there is less interference from search and sort algorithms with Google than eBay (personalization, etc).
04-22-2025 06:56 PM - edited 04-22-2025 07:03 PM
But if an item is hidden from buyers searches then it doesn't matter what kind of sorting they apply; the listing simply doesn't exist for that person at that time (assuming the allegation is true).
So how can it exist for google's 'eye'?
04-22-2025 07:02 PM
LOL not only is that testimony like I said I wasn't asking for; it's about items that aren't even available to buy. I was talking about the age-old complaint that eBay hides sellers' ACTIVE listings (you know like Sakic's current thread).
04-22-2025 07:45 PM
Google will present the listings without the effects of Ebay's Best Match, and provide different number of results.
How it scrapes is unlikely to be the same mechanism as the Ebay search.
04-22-2025 07:48 PM - edited 04-22-2025 07:49 PM
@gurlcat wrote:LOL not only is that testimony like I said I wasn't asking for; it's about items that aren't even available to buy. I was talking about the age-old complaint that eBay hides sellers' ACTIVE listings (you know like Sakic's current thread).
Ooooops.
Maybe i'll get accused of trying to sell that item that is out of stock? 😉
04-22-2025 08:11 PM
@tobaccocardyahoo wrote:Google will present the listings without the effects of Ebay's Best Match, and provide different number of results.
How it scrapes is unlikely to be the same mechanism as the Ebay search.
According to lots of people here in the Community, when eBay hides an item it doesn't matter if the results are sorted by Best Match or any other criteria; the listing simply will not show, unless maybe if you use the word-for-word title that the seller used.
04-22-2025 09:09 PM
According to lots of people here in the Community, when eBay hides an item it doesn't matter if the results are sorted by Best Match or any other criteria; the listing simply will not show, unless maybe if you use the word-for-word title that the seller used.
It depends on why the item does not show up in an eBay search. There are many possible reasons.
Here is my old boilerplate list of common reasons why a listing may not appear in an eBay search (there are likely more reasons):
Too soon -- items can take 24 hours to be indexed and appear in a search.
Sorting by "price plus shipping: lowest first" -- when a lowest first sort is performed, you will often see a message at the top of the results: "We removed some search results to show you the most relevant listings. View all results" -- if you want to see all the results, you need to either try another sort, or click on that "View all results" link. Otherwise you are only seeing a subset of the results of that search, despite the number that is shown at the top. Note that the "view all results" may not always appear, and for certain keywords, the results shown may be only a tiny fraction of the full set of results.
Wrong Category -- if a site-wide search using a particular keyword returns many items, eBay will often direct that search automatically into one particular category. Sellers should take this into account when deciding which categories to list their items in. If possible, try searching the way a potential customer might, and see where the search ends up. To avoid your own search being steered into a particular category, try using quotes around one search keywords to force eBay to provide only exact, literal results. If searching by exact title finds a result that is not found by searching just a few keywords in the title, the cause is often that the latter search is being steered into a specific category while the exact title search is not.
No Shipping -- if an item does not have a shipping method to a specified location, buyers in that location will not be able to see that item. This is often a problem for export sellers that do not ship to their own location.
In addition there were some known location-specific issues that affect users in India, Hawaii and Alaska that prevented them from seeing local items at various times.
-=-=-=-=-
Keep in mind that Google does not use eBay's search engine to find eBay listings; Google has bots that crawl through every site producing Google's own index of results, based on Google's criteria, not eBay's. Google does not care about what category an item is listed in, or whether certain keywords are substitutes for other keywords, or whether the seller has a valid shipping method to the searcher's location. So Google's search may find things that do not turn up in a default eBay search -- some of which the searcher may not be able to buy. Of course, Google may not be crawling the site at the same speed as eBay indexes, so some things that appear right now in an eBay search may not appear in a Google search for a while -- perhaps not until after the item sells.
eBay's search and Google's search are prioritizing very different things; each is useful for different kinds of tasks. Generally eBay's search is prioritizing active listings that the searcher can buy. Google's search gives a preference to listings that have been around a long time and that are linked by many other popular pages -- which may not always be the best way to find a new active listing, but can often find lots of things that have already sold.
04-22-2025 09:43 PM
LOL you're one of the names I considered tagging when I made the post because I had a feeling you'd know. Thanks so much!
So let me ask you this (because it was my secret alterior motive): Does eBay actually hide listings at all? I don't mean burying them way below newer or promoted listings, nor excluding them because of the reasons you cited .... but excluding them completely and arbitrarily them for no good reason (as so many sellers here seem to believe)? Like for instance do you think they really do some kind of invisibility cycling based on some timeline (I see that claim a lot). ?
And by the way, I don't know whether a seller's listings get buried or excluded if they're in Below Standard status, so feel free to include that caveat if it applies.
04-22-2025 10:16 PM
Barely on a related note, how does one even effectively search on Google for eBay listings? I’ve never done it.
Do you just type like “Gummy Pickles EBay” in the search field and all you’ll hit are relevant ebay listings in your results?
04-22-2025 10:41 PM
@gurlcat wrote:LOL you're one of the names I considered tagging when I made the post because I had a feeling you'd know. Thanks so much!
So let me ask you this (because it was my secret alterior motive): Does eBay actually hide listings at all? I don't mean burying them way below newer or promoted listings, nor excluding them because of the reasons you cited .... but excluding them completely and arbitrarily them for no good reason (as so many sellers here seem to believe)? Like for instance do you think they really do some kind of invisibility cycling based on some timeline (I see that claim a lot). ?
And by the way, I don't know whether a seller's listings get buried or excluded if they're in Below Standard status, so feel free to include that caveat if it applies.
@gurlcat I'm not @eburtonlab but yes or at least they state that they may in the TOS. The 2 situations that come to mind immediately is duplicate listings & aged listings, I want to say over a year old. Not that they necessarily hide them, but they may. I know they used to hide DUP listings b/c I would receive a message that they've hidden one of them on occasion, when I accidentally had a DUP.
To add to eburton's list any time a user on eBay limits their search & may 'set it & forget it', they may not be seeing all results, classic example in the other thread with everyone stating that check US Only listings. They set it once & forget that they even have it on, so they may not see all listings. Now, are those actually hidden? No. Will the user swear that they're being hidden? Absolutely.
04-22-2025 10:52 PM
Does eBay actually hide listings at all?
Excellent question. It depends what you mean. Hard to say with any real certainty beyond eBay's admission that some listings are hidden for policy violations.
There are over a billion current listings on eBay, so I suppose one could say that any time your results show you less than that number, eBay is "hiding" some results based on the search criteria. But typically the folks that talk about eBay hiding listings are referring to listings that should appear in a given search, but do not specifically because eBay has chosen to hide that listing. Many of the instances of sellers complaining that their items do not appear in search fall into one of the reasons I listed above ("too soon"/"lowest first"/"wrong category"/"no shipping"). If those count as eBay hiding listings, then clearly eBay does hide listings.
If I were a seller whose listing did not appear in a "lowest first" sort, but the same listing appeared the same search using different sort orders, I would probably not be too happy with eBay hiding my listing unless the searcher used the "see more results" link. It is not entirely clear what criteria eBay uses to decide which lowest-first items appear by default and which do not, but it is likely based on some calculation that eBay makes about whether the item is sought by the user doing the searching -- rightly or wrongly. I think in some situations, the filtering is clearly going wrong, such as when a search for postcards that turns up millions of results in most sorts turns up only a single page of results when sorted lowest fist.
Setting aside those four reasons ("too soon"/"lowest first"/"wrong category"/"no shipping"), which users can get around by changing the way they are searching, and some technical errors which may or may not be gotten around at any given time, is eBay purposely choosing to hide listings for other reasons?
I have performed a lot of searches, and, aside from the odd seller going on vacation, I have not noticed items appearing and then disappearing from search and then appearing again, as one might expect if eBay were routinely picking and choosing which items to show or hide on a regular basis as some sellers seem to suspect. For the most part, items seem to appear when they are indexed, and disappear when they are sold or ended. But it is still possible that eBay is hiding things from me that I do not notice because they stay hidden and I never find them.
And aside from hiding listings that violate policy, which makes some sense to me, no one has really explained to me why eBay would want to hide valid search results from potential buyers that want to buy them, beyond a few hand-wavy explanations that eBay wants to encourage certain sellers or discourage others, or perform some sort of load-averaging, or make east coast sellers ship to the west coast and vice versa to maximize shipping fees (presumably sellers offering free shipping are exempt from this particular manipulation).
It seems to me that most of the complaints about listings that are "hidden" fall into one of my four basic categories, or else the policy violation exception, and eBay has a reason for hiding each of those types of listings, though some will disagree with those reasons. A few other rare odd cases can be explained by technical issues that are possibly the result of unintended interactions between two different "smart" features, or a strange asymmetric keyword substitution issue. Or the interaction of ad blockers and sponsored listings.
Humans are predisposed to find patterns, even in random data. And there are many common misunderstandings about how eBay's search really works -- misunderstandings that eBay does little to try to explain or dispel, unfortunately.
04-22-2025 11:04 PM
The 2 situations that come to mind immediately is duplicate listings & aged listings, I want to say over a year old. Not that they necessarily hide them, but they may.
I had forgotten about those two cases, which I think do count as eBay hiding listings.
04-22-2025 11:22 PM
I just type in say Ackermannchen (Flatware, daggers, knives, carving sets etc.) and results come up. Some in Ebay and others on other sites. So I'd just search Gummy Pickles and go from there.