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Got an eBay message "User Information Request SR# " that contained a false phone number for me?

Okay, need help from you folks .... any mods out there?  I received a message from eBay that a buyer had requested my full contact information (after multiple purchased items).  "User Information Request SR# ..... " message.  Thereafter I received a message from the buyer that he tried my phone number given to him by eBay, but that it was invalid.  Yep, it's invalid alright.  Not only that, but it's a phone number I've never had or used.  What's going on?  Tried to go to my Account Summary info to check on my phone number, but cannot find any information anywhere with my phone number.  I.e., I cannot verify that eBay has my correct phone number, nor can I change it if incorrect.  What!????  I do KNOW FOR A FACT that eBay has my current/correct phone number, as I've called them multiple times .... I have received phone calls (promotional stuff) at my correct phone number, along with the FACT that my current phone number is the ONLY number I've had/used since starting my current account nearly 10 years ago!  Why is the buyer being given a false/invalid phone number for me and WHY CAN'T I FIND ANYWAY or ANYWHERE to check on eBay as to what phone number is on record for me?

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Re: Got an eBay message "User Information Request SR# " that contained a false phone numbe

My account>>personal information>registered name and address>registration address, select change>change your primary phone number

 

https://scgi.ebay.com/ws1/eBayISAPI.dll?ChangeRegistrationShow

f9e1b37e351017b4fdc345594f033cd7

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 2 of 4
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Re: Got an eBay message "User Information Request SR# " that contained a false phone numbe

I've tried numerous times, but I don't get that same screen or any link to it?  I get this (don't really know how to do screen dumps):

Email and Contact Information    Registered email address k...y@yahoo.com Edit your email address   Registered name and address  
  

Edit your name and address   Instant Messenger IM alert provider None

Message 3 of 4
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Re: Got an eBay message "User Information Request SR# " that contained a false phone numbe

Copy and paste the URL provided by southern*sweet*tea. As long as you are logged in to eBay, it will go straight to YOUR account and the correct screen.

~~C~~
My Glass Duchess
Quoting Mom: In polite society, "hey" is for horses.
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