Giving away more stuff

[baydealz]

I'm saving time and money by giving away locally as opposed to listing, packaging, paying for shipping...just to be forced to refund my money and end up giving item away anyway.  The result is the same.  Today's item was a tested bread machine that was far too heavy to accept the risk that I'd pay for shipping then just lose all funds anyway.  Add the 20% 'fee' if the joker did a credit card chargeback.

Last week was a light, some computer stuff and a bunch of household and kitchen items. 

I'm also selling stuff for cash and love the profit margin! 

I've not written Congress yet about this chargeback fraud, eBay should be doing that. 

[kensgiftshop]

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@baydealz wrote:

I've not written Congress yet about this chargeback fraud, eBay should be doing that. 

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Why, it happens everywhere, not just Ebay.

[itsjustasprain]

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@kensgiftshop wrote:

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@baydealz wrote:

I've not written Congress yet about this chargeback fraud, eBay should be doing that. 

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Why, it happens everywhere, not just Ebay.

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I agree - though I think that Ebay is kind of a rich target for scammers - including YouTube tutorials on how to scam Ebay sellers.

Of course Ebay is only going to spend money and time on what benefits eBay - and I don't think they feel particularly affected by it profit-wise.

[ten_o_nine]

If your business model doesn't work, change it to something that works.

[adamcartwright]

@baydealz 

Good for you. I've done the same with things too heavy to hassle the shipping or don't want to risk it -- a bird in the hand...

[dbfolks166mt]

     While I am not sure eBay is writing Congress I suspect most of the CC companies have lobbied Congress multiple times to change the current laws. The laws are almost 50 years old well before ecommerce became a common shopping venue. The abuse of the CC chargeback laws cost CC companies both time and resources to address and that eats into their bottom line. 

     However, please feel free to write your local congress persons another voice adds to the weight of the issue but I am sure you are aware of how slowly the US government is to react. 

[slippinjimmy]

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@baydealz wrote:

I've not written Congress yet about this chargeback fraud, eBay should be doing that. 

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What makes you think eBay isn't continuously lobbying the Feds over a number of issues?

[baydealz]

Right, I didn't say I was going to write Congress about eBay, I agree they are a victim of it.  There should be some rules or burden of proof or something instead of blanket allowing, where companies like eBay allow blanket acceptance.  In 'everywhere' that you mention, a vendor can provide proof to get the claim denied.  Ebay doesn't do that, simply accepting it, because there is no downside for them.  Others in the 'everywhere' that you mention also accept it, but they have insurance or something to eat it themselves, not pass the scam to the intended recipient of those funds. 

[baydealz]

Doubtful, there's zero downside for them, it's not their money, or product, why bother?  "Customer service"?  They still think the buyers are their customers. 

[kenneth686321]

I absolutely agree with you that there should be a greater burden of proof placed on the buyer when they initiate a return on Ebay. The default buyer is always right system is clearly broken.

However, this would require Ebay to hire and train more competent staff to analyze evidence, adjudicate each case based on its merits, and handle buyer seller appeals.

Quick question, how much more in fees are you willing to pay to Ebay to have this kind of service? Would the increase in fees on all transactions be less than the money a seller would loose due to the occasional case of buyer fraud?