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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Possible Buyer Scam...What Do You Think?

This morning I got a notification from eBay that someone purchased and paid for a Buy It Now item I had for sale ($5.99 purchase price). The first-time buyer had a Florida address, so I thought I was shipping locally (Florida to Florida). Before ship...

RTS twice due to non collection

Wondering if anyone has encountered this before and can offer some guidance. I sold an item, shipped it, but the buyer never collected the item at their post office so it got returned to me. So I contacted them and offered a refund or repost at their...

New Seller Tips and Advice?

Hello everybody!I'm 5 days new to the sellers community on eBay. I've been thinking about doing this off and on for the better part of 2 years, and this past Wednesday, 9/11, I decided to launch my store! It's been 5 days and I still haven't made a s...

Buyer Complaint about paying a fee for picking item up at post office

Hi All,I recently sold a football helmet for $300, purchased a USPS Ground Advantage shipping label for $5 and the maximum weight for the package was 70lbs. I was notified that the item arrived at the buyer’s post office. I received a message from th...

Ebay shipping process is highly flawed

I had a set of 4 expensive wheels and tires listed for quite a while on eBay, then someone bought them for a highly reduced price. I had always dreaded that day because I had a feeling that shipping them would be a major pain, but as it turned out, i...

Should I close my account and reopen another? Sales drastically down since bad review.

Hi all,A few months ago, I shipped an iPad to a customer in Israel via the EISD program. I mailed the item out on-time as advertised but the package was held up multiple times at the eBay distribution center in Illinois and during international trans...

How best to handle requests for discounts

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Resolved! Is it true that ebay is congested by mass reporters or price gougers nowadays?

I saw this post https://community.ebay.com/t5/Ask-a-Mentor/A-competitive-seller-is-mass-reporting-my-listings-as/m-p/33906483 and this type of problem is being shared in Reddit. I bet ebay reps would remove the list than proving the reporters' fake r...

I do not see shipping a padded/large envelope

Hello! When I list an item I no longer see the option for "large envelope." Can I still ship a small item in a padded envelope?If so, would that be USPS Ground Advantage (no longer first class) and what would I enter for the measurements as far as th...

Had a fire in one of my warehouses, had to cancel some orders, eBay restricted my account

Hello eBay Community,I never thought I’d be in this position, but I’m reaching out to you all with the hope that someone here might be able to help. My business, which has been operating on eBay for years, recently suffered a devastating blow when ou...

Resolved! False Negative Feedback

Hello eBay Community,I’m hoping for some advice on how to handle a frustrating situation with a buyer who left negative feedback under false pretences. Here are the details:Tracking and Communication: Once I shipped the package, I sent a message to t...

Resolved! Watchers and bidders

Hopefully someone can help me on this, when I go to my active listings there is no button to see if I have any watchers or bidders on my items. I have to scroll down to look at each one. There used to be a button that told me if I had any watchers or...

Ebay selling account

If I switch to company account from personal account on 1st Oct, will Apr-Sept transactions will count in company account or personal?

My first payment dispute

In 25 years of selling, this is the first time I've received a notification like this. Is this a chargeback? Or something else? Many thanks!

How To Print List Of Active Items For Inventory Purposes

Does anyone know how to print a list of the active eBay items that we have in our store? I use to see a "print" button to print the page, but do not see that now. Thank you for reading and for your response! I tried to see if there was a work around ...