mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Best regards,
@coastaltechsolution wrote:What store do you have?
Basic is 1,000 monthly + 1,000 in certain categories?
Maybe if it makes financial sense, time to upgrade?
That is 10,000 in certain categories.
@meme6253 wrote:No on average I have 2000-2500 listings
You should consider dropping to a Basic store the next time your subscription renews. But first make sure it will work for you.
You post in some of the categories where you get an extra 10,000 listings in, so it may save you money.
Back when Ebay changed the structure of the Stores, we had an option to downgrade without penalty. At that time I had a Premium store, I dropped it to a Basic store and it has served me well.
Just something to consider.
These are the categories for the extra listings for a Basic Store.
Select categories for fixed price listings
You can use your 'select categories' fixed price listings allocation in the following categories:
- Sports Mem, Cards & Fan Shop > Sports Trading Cards
- Toys & Hobbies > Collectible Card Games
- Collectibles
- Music
- Books & Magazines
- Movies & TV
- Video Games & Consoles > Video Games
- Stamps
- Crafts
- Home & Garden > Greeting Cards & Party Supply > Party Supplies
Store type | Zero insertion fee listings allocation per month- See: Notes for Zero insertion fee listing allocations/insertion fee per listing after allocation | |
Auction-style listings | Fixed price listings | |
Starter | 250/$0.30 | |
Basic | 250 in select categories/$0.25 | 1,000 all categories/$0.25 |
Premium | 500 in select categories/$0.15 | 10,000 all categories/$0.10 |
Anchor | 1,000 in select categories/$0.10 | 25,000 all categories/$0.05 |
Enterprise | 2,500 in select categories/$0.10 | 100,000*- See: Notes for Zero insertion fee listing allocations all categories/$0.05 |
All Store types | $20 insertion fee for the following Business & Industrial categories:
| |
All Store types | All listings appropriate for and listed in the Musical Instruments & Gear > Guitars & Basses category are not subject to insertion fees | |
All Store types | All listings appropriate for and listed in the following categories with a starting price of $150 or more**- See: Notes for Zero insertion fee listing allocations are not subject to insertion fees:
|
@12345jamesstamps wrote:I pay $21.95 a month for a store. And I pay the 1st of the month.
Not sure what store you have but you have a lot listed. And I think those insertion fees are immediately taken out of your "available funds" when you post your items. I would switch to the $21.95 store plan.
You have a Basic Store.
The OP has a Premium Store.
I don't know that we can help you here. You should contact Ebay and find out what is going on. You also might want to talk to them about downgrading your store as it is unlikely you need to pay all that money for the store lever you currently have. You could save some good money every month if you can downgrade.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/home
@meme6253 wrote:Not everyone leaves feedback, & that's not the issue here, I am being charged insertion fees that I shouldn't be, & my sales have actually been ok until about the past 3 weeks they started plummeting, Yes I do get the feeling I am wasting my time, especially recently, I do promote but Never over 3%, I Never use their recommended rates ever!, What exactly is your list of options?
Speaking just for myself, it is between 25% and 33% of buyers that leave feedback on my account. I completely agree with you, most simply never bother to leave FB.
hIU @meme6253
Some options - cimments:
-Get a bigger store
-Your average monthly sales for the last 90 days (figure that's 3 months) is 33 items. if that's pretty common then End enough items to get below the amount of listings that cause you to incur the extra Insertion fees and replenish monthly at the same rate you are selling.
-Ended listings will remain in your Unsold file for 90 days.
-What is your "Average" sale? When I opened my first Store years ago I waited for my "Average sale" to be at or above the entry level Store for a few months and then opened the Store. That way I figured ONE sale per month paid for the Store. I have gone up in Store levels so now it is a bout 1 1/2 Average sales to pay for the Store.
