Selling

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Potential buyers who are cherry pickers... how do you deal with them?

I had a few of these types over the years who wanted to buy one particular item out of a complete set on a listing.I find it very annoying. And bold on their part to eBay message me asking if I could do that.If you were that desperate for a sale, wou...

Item Specifics

How much do Item Specifics Recommendations Matter? Are we punished if we don't fix them? I have like 1200 of them and it will take forever to fill all that in. I could make another 500 listings in the time it will take me to do all of them. And some ...

Resolved! Sales Tax collected not listed on Managed payment monthly invoice or anywhere that I can find.

The monthly statement Ebay provides through management payment does not include the sales tax figure ebay collects on my behalf. When I go to validate their 12.55% fee charge (+ .30) - the only number on the statement is cost of item + shipping. Ther...

how do you send a refund to customer?

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Crop not working in either Google Chrome or MS Edge - Switches to drag and drop

Anyone else having this problem? My Windows 11 updated this weekend and maybe that's the problem? Not sure. Anyway, video is attached and it's pretty self explanatory. I select the crop button and instead of the crop frame popping up, it just flips t...

Buyer apparently was able to change a fixed price on their end

Hello, In short I posted an item for $50 buy now. No other options such as best offer was available. I was surprised to find that the item sold for $45. I double checked and sure enough a best offer was not optional. How did this happen? Should I rep...

New seller

Hi I create my seller hub account but i cannot

Resolved! Buyer wants a refund. What's the process?

A buyer just purchased an item for collection and the money minus fees has been paid out to my bank account. They haven't picked it up but instead have messaged me to ask to cancel it and get a refund. What's the process. Does the buyer have to open ...

No size tag on coat

I have the measurements of a womans coat I'm listing but can't find anything that will give the size of the coat. Help, please.

about to lose top rated seller status

Just wondering if anybody else is about to lose their top rated status for USPS slacking with delivery??? I have a driver pick my orders up daily and scan every item. Ebay it is out of my control to deliver on time I do all that I can what am I suppo...

Not fit for a gift, but they gave it away

Lol I'm sorry but I had to have a laugh because the reasoning just sounded weird to me.A buyer messaged me about how upset he was at the item they received and wanted a partial refund. They added "it's so bad it's not fit for a gift for anyone." I to...

What is the best way to determine profit margin on used items?

If I buy used merchandise in bulk or sell my old stuff, how do I determine profit margin in relation to shipping costs and sales fees?

Buyers not paying after finding it for a lower price

I have just had a buyer that won my auction, then bought the same item cheaper. She paid me then flagged it for local pickup, she is in Georgia and I am in Washington. We go back and forth in emails until she flat out tells me she is not going to pay...

Resolved! STAMPS HUGE COLLECTION

Hi, Recently I won an auction of abandoned unit storage, and I found a huge collection of stamps, I tried to do research about them but it was hard for me, I decided to count them, I am talking about more than 1M Stamps from all over the world!my que...