07-07-2020 08:31 AM
I sold a 750. item and received payment for it. The address is for a flyover company that collects mail in the US for forwarding overseas. WHen I checked out the addy there were dozens of complaints about fraudulent use--the person would be notified of shipment and then immediately challenge the payment, that sort of thing. There are no doubt hundreds of users for that address, though the name associated with mine isn't listed. (Note: he has 33 positive reviews.) I tried calling/contacting PP to see if the payment was legit and of course that went nowhere. Any thoughts? I thought I'd wait a couple of days to see if the thing imploded. Thanks.
07-07-2020 08:37 AM
I think most of us have shipped thru reshippers......they reship 1000's of items and I'm sure have some scammers as customers as any site would. You only read the "bad" stuff.....no one bothers to post the successes.....so no way to tell the rate of bad to good. Personally, I've never had any trouble, but never shipped an item of that value... no way to "apply" that or any other personal experience to your item/sale. You should require a signature because of the value.
07-07-2020 08:41 AM
07-07-2020 08:54 AM
Thanks--that's a good idea. It wasn't just because of the address being a re-shipper--it was the exact address (though different client number). I'll follow your advice and do a sig required. And its insured, though I don't know that that would actually help.
07-07-2020 08:55 AM
Thanks!
07-07-2020 09:01 AM - edited 07-07-2020 09:05 AM
I have sold to re-shippers a lot. I actually like selling to them and have never had an issue.
With a $750 value, eBay and Paypal require a signature confirmation service to maintain your seller's protection. The Paypal screen should have an "ok to ship" on the transaction screen already, so need to wait for a response from them. I would ship the item now and not wait, worry about it or research it further.
07-07-2020 09:18 AM - edited 07-07-2020 09:21 AM
"Fraudulent use?
WHen I checked out the addy there were dozens of complaints about fraudulent use..."
If you check out this board and other sources, you will also see dozens/hundreds/thousands of complaints about people using ebay's MBG for their scams too.
Every mail forwarder and every selling venue will have complaints of scammers using their services.
I understand your worry, that's why I don't sell anything I can't afford to lose on ebay.
While I don't normally ship outside the USA, I have had plenty of sales to people using re-shipper addresses without problems. Really, there isn't such a thing as restricting international sales on ebay if the buyer uses forwarders.
It used to be that ebay would protect sellers when the item showed delivery to the USA forwarder address, but I don't know if they still do?
07-07-2020 10:28 AM
Frankly you are more "protected" when a buyer uses a reshipper than when they don't.
For items not received, you are only responsible to get the package to the original domestic address. If that tracking states delivered, you are done. If the buyer doesn't get the package, they have to take that up with the reshipper, not you.
For items not as described, you are only responsible for return shipping from the domestic address, not the buyer's overseas address. They would have to get the item to the reshipper somehow, and then the reshipper would have to send it back to you all within the allotted time frame.
Practically all of the "reshipppers are scammers " posts that I see are from sellers who don't understand or know what I just posted above.
07-07-2020 04:00 PM
@southern*sweet*tea wrote:Frankly you are more "protected" when a buyer uses a reshipper than when they don't.
For items not received, you are only responsible to get the package to the original domestic address. If that tracking states delivered, you are done. If the buyer doesn't get the package, they have to take that up with the reshipper, not you.
For items not as described, you are only responsible for return shipping from the domestic address, not the buyer's overseas address. They would have to get the item to the reshipper somehow, and then the reshipper would have to send it back to you all within the allotted time frame.
Practically all of the "reshipppers are scammers " posts that I see are from sellers who don't understand or know what I just posted above.
This is exactly what I came here to say. You're usually better protected in that case, as if they actually admit they used a shipping company, that's a breach of the eBay Money Back Guarantee.
Most scams with reshippers happen on personal websites rather than eBay for this reason. You should be safe!