cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fraud

So I recently sold a pair of brand new Ugg boots. The person bought them and after not receiving payment after 48hrs I messaged. She asked if she could pay 1 week from the day she replied. Which I let her. Received payment on that day. She just sent me a message saying I changed the picture after she purchased them and is claiming I’m fraudulent and wants a refund. I never once changed the picture. Can someone please advise me on what I should do. Thank you.

Message 1 of 17
latest reply
16 REPLIES 16

Re: Fraud

Since the OP is a casual seller selling a high dollar quick flip scammable item, it is pretty obvious that the buyer is attempting to scam.

 

OP, once the buyer found out that you are agreeable to negotiation, they just paid and are now continuing to negotiate.

 

What you do is to not justify anything, the buyer knows you didn't change anything and just give her one option - return for refund.  Tell them to file a case with ebay so you can send them a return shipping label. 

 

If they were telling the truth, they would have file a not described case against you already.   Which tells me that they don't want to get on ebay's radar any more than they have to OR they have been kicked out of buyer protection.  What they are doing is hoping that you will be so flustered that you ill just send them some refund money to make them o away.

 

If they are new at scamming, they might just give up and move on.  But if they are experienced, you might not get back your boots when the buyer returns something.  This is the downside to selling on ebay - the scamcentric policies.  If the buyer files a dispute and returns their beat up old tennis shoes, you have to refund as if you got YOUR boots back - that is the ebay way.  At that point, you have to file police and mail fraud reports and perhaps take the buyer to court.

 

There is a reason my signature line is what it is.

(*Bleep*)
Message 16 of 17
latest reply

Re: Fraud


@bigdeals.etcwrote:

I actually get this complaint pretty often surprisingly. Many buyers end up not believing me when I tell them it's not possible to change it. I've even gotten some who claim I changed the price on them and they originally paid a lower amount but now they see I changed it and took more money from them... again not possible to change what a buyer paid me.

 

Many times buyers see so many other listings and often get confused and start jumbling them up together.


or they are just flat out liars.

Message 17 of 17
latest reply