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Forced to use terrible new listing tool!

It seems the option to revert back to the original listing tool is gone! I absolutely hate this new listing tool I cannot use it. I have sent so many messages and feedback trying to get them to fix all the problems. This is just awful, I don't know why they do this. Everything is taking me so long.

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129 REPLIES 129

Forced to use terrible new listing tool!

I felt the same way until I used it a few times BUT I have a serious issue with it.  The listing page won't keep the description I typed in or enter  a second line.  Something Ebay needs to fix ASAP.

Message 121 of 130
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Forced to use terrible new listing tool!

Yes - new listing tool was written by a tool. We’re all forced to be beta testers - for what?

My loathing for ebay has started all over again.

Message 122 of 130
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Forced to use terrible new listing tool!

Thank you!  Will use 'til it dies 😎

Message 123 of 130
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Forced to use terrible new listing tool!

I feel like the people who create this new looks don't actually sell on it.

Plus, I sell mainly Plumbing WHY IS IT HOME AND GARDEN? WHY they ask the questions about a product that has nothing to do with what I'm selling. Wish they would ask a Plumber like me about these products.

Message 124 of 130
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Forced to use terrible new listing tool!

We sell mainly media items.  When you go to list a DVD the only options for type are, Movie, TV Series, Short Films or Mini Series.  So what are you supposed to pick if you sell a workout/exercise DVD..?? It makes no sense...

Message 125 of 130
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Forced to use terrible new listing tool!

I agree!

Message 126 of 130
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Forced to use terrible new listing tool!

     Unfortunately the decision made many years ago to base the search on item specifics instead of title keywords ( searcher's intent), has led us down this path.  Obviously search algorithms are very complicated..... but it always comes back to "why does ebay show me PL and unrelated items to my search while google search shows me what i wanted to see- and most of the items are actual ebay listings that ebay search did NOT show me."

     Its sad the think but ebay's search is not designed to connect buyers and sellers with the most accurate results..... it has been designed to maximize the profits for ebay, and that comes from PL fee ads and selling the user data to third party companies.

    There are many of us out there that still think showing people all the options for what they searched for organically would drive a much higher customer experience and satisfaction level and keep users coming back for more.   

      What would you rather see?- a comprehensive list of what you actually searched for - with options of various sellers to choose from to make an educated purchase?,   or promoted listing carousels with items that have no connection with what you wanted?... and they will cost more because of sellers having to pass the 5-15% promoted listing fees along to the buyer!

    What i am often seeing now is that the search results are so bad and return nothing.... but then in one of the PL carousels, you can start to see an actual variety of what you wanted!!!!!! They are suppressing organic results so that sellers must promote- but that is not how people search so the end result is people think that its not on ebay when it really is!

 

    

Message 127 of 130
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Forced to use terrible new listing tool!

I don't like it either, all my old relist-able auctions have vanished, pictures and all and I don't care to do it all over again. I don't ever buy on Ebay anymore. Amazon is smoking Ebay.  Ebay is going downhill they was Yahoo auctions once did

Message 128 of 130
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Forced to use terrible new listing tool!

It is impossible to edit a listing after the tool has failed to incorporate my changes when I try to sell similar.  I change the description and if it actually does list, it has reverted to the original listing, totally ignoring my edits, not just the entire description but changes in the price, package weight and size.  The last one I did I immediately ended and tried to relist and cannot fix it.  After 20+ years I am going to have to quit selling on eBay.

Message 129 of 130
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Forced to use terrible new listing tool!

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 130 of 130
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