eBay

oo8sunding · ‎08-26-2018

I sold my USED camera, that was working at the time of sale.

I tested it, posted photos taken prior to listing. No any problems.

As per buyer, it was working while in his possession, and after 2 weeks it stopped (who knows if it's true)/

And since it happen less than 30days since purchase date, a policy forced on by eBay on sellers, I had to accept a return. (Hey, eBay I am NOT Walmart, I can't take that kind of losses).

There is an old legal precedent when it comes to used items of:

"BUYER BEWARE".

Class action anyone???

alturi_67 · ‎08-26-2018

Some sellers have way to many issues...

emerald40 · ‎08-26-2018

@oo8sunding wrote:
I sold my USED camera, that was working at the time of sale.
I tested it, posted photos taken prior to listing. No any problems.

As per buyer, it was working while in his possession, and after 2 weeks it stopped (who knows if it's true)/
And since it happen less than 30days since purchase date, a policy forced on by eBay on sellers, I had to accept a return. (Hey, eBay I am NOT Walmart, I can't take that kind of losses).

There is an old legal precedent when it comes to used items of:
"BUYER BEWARE".

Class action anyone???

_________________________________

It is what you agreed to when you signed up to sell on ebay.

As far as buyer beware - that has fallen out of fashion. Buyers are now protected pretty much everywhere, as they should be.

oo8sunding · ‎08-26-2018

What about protection for sellers?

dastewart64 · ‎08-26-2018

I run an ebay store (separate from my personal one) that sells pre-owned high end designer bags and shoes. We are struggling with this new rule as well. With the original 14 day return window, we felt more comfortable that a buyer could recieve item, decide if it fits/if they like it, and return quickly for refund. With 30 days, they could wear the item multiple times and then dcide to return. What we have started doing is placing tags on a prominent area of the purse, and adhesive to the bottom of the shoes that MUST be in tact for a refund. Seems to have worked so far. However the 30-day window is horrible for our accounting. Many of our items are consigned, so we are forced to wait the 30 days to do pay-outs to the clients we are selling for. I really wish eBay would have kept the smaller return window for pre-owned items.

ted_200 · ‎08-26-2018

@oo8sunding wrote:
What about protection for sellers?

There really isn't any.

I assume you didn't get the camera back yet?

The Floggings Will Continue Until Morale Improves.

couldabeenworse · ‎08-26-2018

(Hey, eBay I am NOT Walmart, I can't take that kind of losses)

I suppose the buyer is thinking he's not walmart either. Isn't Cameras one of the categories where you can deduct a % if the item comes back non-working?

There is an old legal precedent when it comes to used items of:

"BUYER BEWARE".

You could look at this as you being the buyer of eBay's services.

orangehound · ‎08-26-2018

@oo8sunding wrote:
There is an old legal precedent when it comes to used items of:
"BUYER BEWARE".

eBay updated the precedent. On eBay, the precedent is "SELLER BEWARE".

itsjustasprain · ‎08-26-2018

Class action anyone???

Nope. You agreed to the terms when you signed up & when you listed the item.

Feel free to talk this over with a real attorney & then get back to us to tell us what he told you.

couldabeenworse · ‎08-26-2018

eBay updated the precedent. On eBay, the precedent is "SELLER BEWARE".

Caveat emptor is a very old concept that applied well to in person transactions: if you bought a cow but didn't notice until you got home that it only had three legs, you are out of luck. It never applied well to mail order transactions, and it never overruled the need for merchants to accurately describe their products.

Caveat emptor was largely replaced with Caveat venditor (let the seller beware) by Implied Warranty laws long before eBay.

alturi_67 · ‎08-26-2018

@oo8sunding wrote:
What about protection for sellers?

When you accept returns, you accept them for any and all reasons.

Buyers are sick of sellers who offer returns but really only want the benefit of being placed higher in the best match search.

slati_2013 · ‎08-26-2018

Ebay's site. Ebay's rules. Legal? Does not matter.

alturi_67 · ‎08-26-2018

@slati_2013 wrote:
Ebay's site. Ebay's rules. Legal? Does not matter.

keep in mind that eBay is a worldwide site. They also have the best lawyers to take care of any issues.

With eBay sellers being able to sell internationally specifically to the UK they have emulated return policy similar to what the UK has. It will only get worse as more countries create strong consumer protection laws

castlemagicmemories · ‎08-26-2018

@oo8sunding wrote:
What about protection for sellers?

Sellers are protected against INR claims if tracking shows delivery.

Sellers are protected by providing the most accurate and complete descriptions and listings.

If you bought a used camera and it quit working in two weeks, would you just walk away? Or would you expect your money back? If online, you have the case option. If you bought it at a flea or other local option, then you may be stuck with it.

castlemagicmemories · ‎08-26-2018

@dastewart64 wrote:
I run an ebay store (separate from my personal one) that sells pre-owned high end designer bags and shoes. We are struggling with this new rule as well. With the original 14 day return window, we felt more comfortable that a buyer could recieve item, decide if it fits/if they like it, and return quickly for refund. With 30 days, they could wear the item multiple times and then dcide to return. What we have started doing is placing tags on a prominent area of the purse, and adhesive to the bottom of the shoes that MUST be in tact for a refund. Seems to have worked so far. However the 30-day window is horrible for our accounting. Many of our items are consigned, so we are forced to wait the 30 days to do pay-outs to the clients we are selling for. I really wish eBay would have kept the smaller return window for pre-owned items.

And Paypal allows 180 days for a claim to be opened~as do many credit card companies. So the money is not free and clear after the thirty days Ebay allows expires.