For those of you who sell on multiple sites

[eurydicesjewels]

If a sale occurs on another site and you also have it listed on eBay, what reason do you use for cancelling the item. It seems to me that every choice has a catch to it. 

No longer available ----- sold off site.

Lost or broken  ---------- can't manage your own business.

Wrong price  -------------See above

Error in the Listing--------Seems the most harmless.

What do you use?

Thanks

[gkyn29]

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@eurydicesjewels wrote:

No longer available

[castlemagicmemories]

Yes, no longer available.

[1stufftobuy]

Typically, in my case, this does not happen as new items are sold on 1 other site while eBay gets the returned, used items.

Recently I have been listing the returned, new other items on the other site also splitting them 50/50. I am going to try some used items there also, not so sure how well that will go. Have had only a few I had to delist.

No longer available also.

With the Bays rough waters as of late, I found this most helpful.

”There is a storm on the Bay but it’s clear sailing up the River.” unknown author.

[the*dog*ate*my*tablecloth]

As a power buyer if I saw a seller consistently cancelling listings I would avoid them. eBay used to have a rule that items should be listed on one site at a time. Cancelling listings disappoints buyers who may be watching and may indicate a seller who doesn’t follow through with their commitments.

i certainly wouldn’t recommend this for a niche seller.

[rdj831]

No longer available. The first one with greenbacks gets the item.

Putting your eggs in one basket as a business can be fatal.

Diversification is key to growth.

[juststuffisell]

I understand your perspective, but...eBay is no longer a reliable partner for sellers to confidently use them as a sole source for prospective buyers. When dealing with one off items, it is more readily acceptable today to push those items across multiple channels. ie. FB Marketplace, letgo, offerup etc (and I am definitely looking to expand venues) no different than having 12 watchers on an item and having 1 buyer come along and buying it out from underneath the 12 peeps watching, some of whom will be very disappointed. Unfortunately for us sellers - watching is not buying.

I use item no longer available.

[eurydicesjewels]

Thank you all for your feedback. Very much appreciated. Maybe paranoia is making me think way too much.....lol. 

I agree that in today's market, not being diversified is a growth killer. Got my first lesson yesterday. Just have to keep my eyes on the listings and see what happens. I've never had so many sales that two would be purchased at once. They are all unique in their own way. 

Anything I think would provoke more interest, I will list singularly, just not on here.

Again, thanks for all your wisdom...and a kudo coming for each. 

[the*dog*ate*my*tablecloth]

When I sell multiple platform I put different items in each place then send business information out with every order.

out of stock is a killer on EBay. What if your item sells in two places while you’re asleep? I don’t want disappointed buyers. My buyers rely on me to have the items I promise. Imagine someone finding that holy grail widget only to be told sorry I sold that locally yesterday.

[eurydicesjewels]

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@the*dog*ate*my*tablecloth wrote:

When I sell multiple platform I put different items in each place then send business information out with every order.

out of stock is a killer on EBay. What if your item sells in two places while you’re asleep? I don’t want disappointed buyers. My buyers rely on me to have the items I promise. Imagine someone finding that holy grail widget only to be told sorry I sold that locally yesterday.

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Depends on what you're selling. The simple fact of the matter, is the sales are not happening here. If they want them here, they have to fix the mess. Simple. If you're lucky to be selling something that everyone wants, I can understand you'd have an out of stock.  In my case, there chance is incredibly small to zero.

[orangehound]

I use "No longer available"  ... I usually cross-list only long tail items (items that take a long time to sell).

[the*dog*ate*my*tablecloth]

Then you’re potentially punishing buyers for something eBay is doing wrong. I don’t want to risk that with my customers. I sell hard to find one-off items, not things people can find anywhere. If I annoy a good buyer then that is potentially a large business loss.

[castlemagicmemories]

That happened to me.  I happily bought an item here that I had been looking for, paid for it, and shortly thereafter, the item, which was elsewhere, sold there (physical b and m store).  So seller told me she couldn't send the item.  The item should have been removed when it sold on Ebay, but she didn't do it.  

BUT this had a happy ending as the seller's daughter had the same item and decided to sell it to me.  

[terrycanarsky]

Assuming the item didn't sell in both places --- We simply "End listing".  No reason needed - it's none of eBay's business.

(Sometimes it's because an item isn't found on the shelf or gets broken.  So we remove it from sale.)

~M

[the_fancy_fox]

Personally, I dont list an item on multiple sites unless I have multiples of that item.

Cuts down on the stress levels.

Usually I rotate items from one site to another and then if its still not selling, I deeply discount it and put it on my own site.

Works pretty good for me.