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Follow up to buyer threatening to open INR case while item is still in transit

Hello everyone! 
the buyer from my previous post opened INR after the item was delivered! 
I’m really quite scared that even though the item has signature confirmation, it doesn’t show up on the tracking number and I had to call USPS on how to a request a proof of delivery! Which shows it was delivered to the buyers address and signed for!  

I wasn’t able to add the proof of delivery on the request case but I sent a message to the buyer with it, and called eBay and told them to look into it.

 

i got transferred to an account specialist named “David”, he assured me that since I have signature confirmation that the case will be closed in my favor within 24 hours!

however I feel as if in the 24 hours the buyer will make up some bogus excuse and get their money back!

 

i called eBay twice already to get them to close the case but they told them it’ll automatically be closed in 24 hours? 
I’m so so worried considering it is a high value item!

Message 1 of 36
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35 REPLIES 35

Re: Follow up to buyer threatening to open INR case while item is still in transit

https://community.ebay.com/t5/Selling/Follow-up-again-to-fraudulent-buyer-PLEASE-HELP/td-p/30532426/...
Here’s the follow up again thread ^^^

Everyone has options. Just be sure the best option is right for you.
Message 31 of 36
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Re: Follow up to buyer threatening to open INR case while item is still in transit

guys please help me!!

ebay refunded the buyer AFTER the case was closed in my favor!


I’m in disbelief!

what can I do? Please help!

I’m on the verge of tears right now!


But you relisted it on another platform days after the original post? This is confusing. Did you relist without actually having the item back?

Message 32 of 36
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Re: Follow up to buyer threatening to open INR case while item is still in transit

Actively selling 7 days ago? Is this not your listing? 

I do not intend accusations, just seems to be an ODD situation

Message 33 of 36
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Re: Follow up to buyer threatening to open INR case while item is still in transit

Yeah.......
I am who I am- those who matter don't mind. Those who mind, don't matter.
Message 34 of 36
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Re: Follow up to buyer threatening to open INR case while item is still in transit

Different bags with different serial numbers
Message 35 of 36
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Re: Follow up to buyer threatening to open INR case while item is still in transit

Yes that was clarified.
Message 36 of 36
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