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First Class Package--What happens to listings that are not updated during the 30 day period?

elizabeth@ebay 

 

From the seller news announcement:

 

If you ship with First Class Package, you will be able to update listings to USPS Ground Advantage over the next 30 days.

 

1) Does that "next 30 days" window begin on July 9th?

 

2) If yes, what will happen to my BIN listings if they are not updated during that 30 day window.

 

3) If business policies is not an option (I attempted to use them and chaos resulted), does that mean that each listing must be changed individually?

 

Thank you for any information.  I ask because I will be on vacation during a 30 day window which begins on July 9 and unable to revise any listings. 

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?


@allthingssurplus wrote:

I agree, Elizabeth is not being in tune how bad this is.  I left a message on the thread stating this will cost me $2-3K  to make my 4200 changes.  No joke to me.  All of my 8 employees will be involved, wasting productive time doing something that eBay could do as they are doing the change on one type only of First Class shipping.  Feels like eBay need to punish the people that pay them, the Sellers.  Elizabeth this is not the time for nice nice.  Its the time for eBay to get off their collective butts and do something right for a change and get off the how can we find another way to increase revenue.  The quest for revenue will eventually be the quest for bankruptcy.  I'm I **bleep** yes.


I hear ya. I don't know what you sell, but I get that if you have lots of different stuff with lots of different shipping prices, you'll have to manually update instead of doing a bulk update.

 

I'm a one woman show here on ebay, so I had to update my 11,000 listings myself. I opted to change it to "standard shipping" so this noise won't be a problem in future, as I intend to keep adding to my store. I still have 1000 that need somewhat manual updates, but going to work on it a bit every day. I expect by the 9th I'll be done. This weekend is a long weekend in Canada, but I would have preferred to put up new stuff rather than to be fixing old stuff.

 

One thing I did notice (when one of my new standard shipping listings sold tonight), is that it defaults to priority postage when you haven't specified which shipping service you'll use. I find that interesting because Priority is actually an expedited service in eBay land, so why it's defaulting me to an expedited service when I opted to use a standard service, well... another eBay programming error.

 

C.

Message 76 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

All of our listing have multiple shipping services.  We  sell computer parts and our customers, mostly companies, need parts shipped in various ways.  We will have to go and do most of our 4200 listing manually.  I tell people, eBay is 10% of our business and 90% of our problems.  Yes it will be a train wreck for sure.  Elizabeth is being a little glib with how bad this will effect the Sellers, not the change in the shipping service, with the process to get the new service to work and not cost lost sales, which it will.

Message 77 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

This is by far the best message on this entire thread, far better then any I've put up so far.  Great job

Message 78 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

I am the same type of Seller and yes you are correct this platform is not designed for us.  Its Seller like us that generate the larger share of eBay revenue and we are damaged the most.

Message 79 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

We sell computer part all carrier services, weights, package sizes and customer requirements.  Yes manual is all we can do.

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

@sin-n-dex 

 

"One thing I did notice (when one of my new standard shipping listings sold tonight), is that it defaults to priority postage when you haven't specified which shipping service you'll use. I find that interesting because Priority is actually an expedited service in eBay land, so why it's defaulting me to an expedited service when I opted to use a standard service, well... another eBay programming error."

 

I also noticed this today after changing my shipping policy from First Class Package to Standard Shipping yesterday.  I agree with you, it does seem to be another programming error.  We just need to be extra diligent in reviewing the label screen before purchasing.

 

 

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

Confused on this entire change from 1st class to my new shipping. Can someone put it in simple new stupid simple term fir me: 1st class is NO MORE...mainly ship first class and priority flat rate. 1st class is usps ground advantage?  Cost of our shipping rates going to be tge same? 

Message 82 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

You can think of it as just a name change.  After July 9, postage prices for packages up to 15.99 ounces will be the same as they are today.

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

I would encourage everyone as frustrating and time consuming as it is, to flood ebay with calls over this and keep pressing it here in the forums. This has to be heard, clearly the ones working for ebay and responding here do not understand what were up against. Its either that or ebay can say goodbye to a ton of sellers and business's. Yes this is a dumb USPS change and not the fault of ebay, but the fact they wont make this a automatic rollover in their shipping system is on them. It's not over yet so keep fighting. 

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

Good morning everyone! 

I just wanted to provide an update to the new USPS shipping change:

 

We've just received new word about the USPS shipping update. We've shared that Parcel Select Ground MUST be the SOLE service within a listing for it to update to Ground Advantage automatically. GREAT NEWS this has now changed and Parcel Select can be combined with other shipping services and it will STILL automatically update.

Elizabeth,
eBay
Message 85 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

elizabeth@ebay 

 

Thank you for sharing: That IS great news.

 

Now we are awaiting further great news regarding listings that offer First Class package shipping.

Message 86 of 116
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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

This is ebay so you should know what's gonna happen - After sellers spend hours and hours switching listings by hand, on July twenty something we will wake up to a message from ebay about the new 'easy peasy switch it around' link on the drop down lists on all the bulk listers and re-listers and edit pages. 

 

But seriously now my real question - I just picked three active listing with first class as the first option and brought up the edit page - On drop down there is a domestic shipping - it will let me 're-pick' first class, SO I presume that after 7/9 it will say whatever the new name is, so I can just bulk change that way - Right?

 

BUT it has no mention of package size and in most cases unless it's gonna be big, we don't enter size as it can/will change depending on service picked - a deck of cards FC is a 2x4x6 box, PM we would use one of those old 1096L VHS boxes that we have so many of.   So even if we bulk change the 'name' we would still have to add size one by one?

 

AND it also asks about second service, which in this case is priority - most likely 'plain' but maybe flat rate envelope - Will I have to re-enter the second one or will it be left along?

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

Elizabeth, this process would be easy if eBay would live by answering simple questions like, who, what why, how and when.  If you can answer all of those questions when dealing with any process people will be clear and the process will have resolution.  This has been a business theory since the beginning of time.  Here is what we know:  Who is doing this change, USPS.  What are the effects of the process, in eBays control (?).  Why is this being done, stream line the process of shipping and the usual raise rates down the line.  How, what is required to make this change happen with clear yes and no answers, in eBays control.  When, yes July 9th and as you glibly stated yesterday "a train wreck on the 8th", in USPS control.  

 

In a question yesterday I directed to you I asked a yes or no question and have yet to get a reply.  The most important thing here for my category and the auto category is first class package.  That transition to the new advantage shipping should be seamless on your end.  Why can't that be done??

 

I have friends on Amazon, no issue there.  Amazon is making the transition.  We are on Bonanza,  no issue there, Bonanza is handling the transition.  We are on our own website and no issue there.  eBay is, as usual, just waking up to a major issue in regard to platform a week away from the change.  However eBay has found time to push the new super duper promoted listings.  How about expending some time on what matters, the day to day operation of the platform.  As a company eBay need to pull their heads out and see what is important, making short term money or producing a platform that encourages Seller to buy inventory and Seller in an environment that is not gear to penalize their efforts.  I get in all of the Ivy school business 101 is no loner taught and increasing the bottom line every quarter at any cost is now the new goal, that just does not work long term.  

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

This is the issue.  If you have calculated shipping checked in your shipping preferences you will have to manually change each listings shipping.  The reason is the new USPS program will ship your package and the rate for that package based on zone pricing.  It will be more expensive paying by zone verses calculated.  We have tested this and found zone to be more expensive.  The more expensive shipping cost is the more FVF eBay makes and the more USPS makes.  USPP is saying the pricing will be a bit lower and most likely will be a bit lower.  If you have been saving 2-3% by shipping calculated instead of zone and the zone goes down a bit you will be paying more.  We are forced to use calculated due to the size weight and DIMM of the many products we sell and the many categories those product are in.  Hope that helps

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Re: First Class Package--What happens to listings that are not updated during the 30 day period?

I knew I should have waited to work my listings with Parcel Select 😐

 

I already did them. Good news is that they only amount to about 12% of my listings 😂

 

I started working on the 1st Class. (changed to "standard") Likely did about 1/2 of those where several with the same flat ship costs could be done in bulk before I grew tired of doing it and decided to wait to work on the rest.

 

Now to wait and see if eBay can take care of it. I know next to nothing about coding, but it sure scares me when eBay starts coding.

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