Have you contacted Ebay to report this problem. That is something you really need to do. Ask them for the ticket number so you can post it hear for anyone else having this issue can call it in too and refer to the ticket number. The more people that report an issue the higher priority it becomes.
Here are your options for contacting Ebay Customer Service.
https://twitter.com/askebay?lang=en
https://www.facebook.com/eBayForBusiness/
If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.
https://www.ebay.com/help/contact_us?id=4002&st=10
mam98031 • Volunteer Community Member • Buyer/Seller since 1999