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Forum Posts

Accept an offer different from my listing

I listed an item and it has gone through a few cycles without selling. A buyer offered me my minimum bid with free shipping, and I am going to take that. How do I conduct that transaction?

User avatar by Enthusiast
  • 444 Views
  • 4 replies
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Scammed or Not, not much choice...

Im a fairly new seller ... 60 days in, 90 items shipped. Buyer purchased two ceramic beer steins two days apart so had two different shipments from me. Packed as well as I usually do. This weekend I received a return request from Ebay for the first o...

Resolved! Returned to sender item. Buyer address issue.

First time I've dealt with this as a seller. Person wins an auction, I print an eBay label, attach it to the package and mail it. Weeks later the item is returned to my P.O.. USPS sticker on package says return to sender, attempted - not known unable...

User avatar by Thrill-Seeker
  • 1913 Views
  • 10 replies
  • 0 helpful

Buyer bought item for less then listed, no offer given exploit

I recently just had an item sold, for half what was listed (comic) without an offer. Notified ebay and they know about the issue but wouldn't explain how this happened. Anyone have some insight?*Please note that autoaccept box wasn't checked and I've...

Mistaken "Battery Recycle Fee" on ALL California battery sales !!!

eBay has pulled another of its Classic Blunders !! Since Dec 11, they have taken to INCORRECTLY accessing a $1.00 per battery package fee onto ALL California battery sales. This fee is supposed to ONLY apply to Lead Acid batteries. It appears under "...

User avatar by Adventurer
  • 424 Views
  • 2 replies
  • 0 helpful

In search results, product pictures are just tiny. Why would someone waste time shopping on eBay?!

Hello everyone, I do not recall if it has always been the case but when looking for a product, the result page displays ridiculously small pictures (less than 1 inch by 1 inch on a 27" monitor). The worst is to see a big grey area around this pics (l...

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sold item I no longer have

Unfortunately, I had an old post on an item I no longer have in stock. The buyer purchased it and since I did not ship the buyer opened a case. We both agreed to cancel the sale but I have to refund the customer to cancel. The messages I received fro...

Monthly Chat - April 12th at 1:00 pm PST

Come chat with the eBay Community team this month as the chat will be an open forum for you to ask questions. Get all of your questions ready for the us, so we can make the most out of this month's chat on April 12th at 1:00 pm PT!

User avatar by Community Team Community Team
  • 232 Views
  • 0 replies
  • 2 helpful

Cancellations with wrong shipping address reason

Within that 1 hour after purchasing when a buyer files a formal cancellation request with "wrong shipping address" as the option, ebay should allow the buyer to just enter a correct "new" shipping address right there on the spot. Doing so would then ...

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