Regards,
A few weeks ago eBay changed the Feedback page for "Replying to Feedback" and it erased ALL my pre-typed responses AND it would NOT retain the new ones I typed. Today they changed the regular Feedback page ... and they did NOT carry my pre-typed Feedback messages forward. And of course it is much,
much bigger so you only get one Feedback to respond to per page! Here's what my screen looks like LOL! This is such a fail!
@dhbookds wrote:I continue to wonder why you are having so many problems?
I use SH.........click on the # awaiting feedback, choose which ones I want to leave it for......click on feedback and then, because I've had stored feedback in there for at least a year or two, just click leave feedback....... never had any problems.
Sorry for the problems
@dhbookds I haven't changed anything so the "problems" lie with eBay, on the old FB pages I had stored FB going back over a year, maybe closer to 2. All I had to do was type one letter and any FB that started with that would give a list of choices. ALL my stored FB is gone for 1) leaving it for Buyers and 2) Replying to FB others leave me.
eBay changed the pages, the Classic Pages are gone. While a label is printing I click the Leave FB link and this is NOW what I get. New format, no stored FB ... I won't be able to see if it stored the one I just typed until I sell something else but if it works like their revision on Reply to FB left then there will be no stored FB.
@dhbookds wrote:I've no doubt all the changes in Myebay are a problem......and just my opinion, probably going to continue to be a problem.....and eventually they will kill the new Myebay stuff. I don't you/others don't like it........but frankly, I think your best bet is to simply go to SH.....
@dhbookds If you've read enough of my posts I have said on more than one occasion that I use both Classic pages and Seller Hub. There are some features on SH I prefer using over the Classic pages. However, the issue is not with SH or the Classic pages, its with the poor programming and eBay's effort to make one platform work on both mobile devices and PCs instead of having two versions, both suited more for the device being used ... this was brought in a zoom meeting with them and that was their position. So what suffers is the PC user interface and I suspect that most mid to large Sellers use PCs and not their phones.
The Classic pages are FAST on my system but parts of SH are slow ... THAT is not a system or device problem, THAT is a programming problem. Every other software program I run or web site I visit are FAST, the exception is SH ...
For the Feedback issue, why wouldn't they automatically carry stored FB forward? Its all right there, they have access to it?
The new All Selling page rolled out on my account Monday this week and is missing was ALL the Monthly running totals for Sales, Auctions with bids, total number of bids, total number of sales, etc. ... there is NO current sales info on the All Selling page ... how can you have an ALL Selling page with NO Sales information?
For every new page they have rolled out it has cost more time to get anything done, either waiting for pages to load, multiple clicks and scrolls, etc. It's really sad ...
Thank you for posting this! I was wondering if it was my computer.
Just want to let you know that all your time put in here is really appreciated.
I noticed all your replies and comments are immensely helpful, genuinely productive, and kind.
Thank you for all your positive input and for balancing out this community which can be so rude at times.
