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‎02-15-2021 01:47 PM
Hi, a winning bidder has won a TV I sold. However none of the courier's I've contacted will cover damage to a TV in transit. The winner doesn't want to cancel the bid but also isn't winning to accept any responsibility to damage. I obviously don't want to ship and risk damage. If I cancel the winning bid can they still leave me negative feedback? TIA
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‎02-15-2021 01:59 PM
Have you checked with third party insurance carriers? I don't know what you have available in the UK. Yes you can cancel but you will earn a defect and possible negative feedback.
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‎02-15-2021 01:50 PM
Yes, they can. You should have looked into the shipping options BEFORE you listed it.
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‎02-15-2021 01:59 PM
Have you checked with third party insurance carriers? I don't know what you have available in the UK. Yes you can cancel but you will earn a defect and possible negative feedback.
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‎02-15-2021 02:00 PM
Sorry, nobody's perfect!
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‎02-15-2021 02:15 PM
I sell blown goose eggs and they aren't insurable by any of the carriers. I wrap each egg carefully with foam peanuts in cardboard dividers to make sure they arrive intact. I always keep money set aside in the event of a claim, and I limit what the buyer can purchase. For example, I sell sets of six to a box. I don't offer any combined shipping discounts as they are prepackaged. Thus far, I have been selling them for the past three years without any breakage. Short of a truck running over the box they should survive the post office who pays absolutely no attention to boxes marked with Fragile stickers.
