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FYI: No Penalty to end Store Subscription early due to the GTC 2019 Seller Update

Hello Sellers! Earlier today I contacted eBay Customer Support wanting to cancel my store subscription due to the GTC change for fixed price listings in the Seller Update 2019 and I was able to do so without having to pay the penalty for early termination. A copy of the confirmation email from Customer Service is included below. Hope this helps for anyone else that has the same concerns as I did. Good luck and Happy eBaying?!??

 

eBay
Early Termination Fee Charged SR# 1-203691323190


Hello John,

 

This is Dana from eBay Customer Support and this eMail is regarding the Early Termination Fee that will be charge in the account. I already placed your account on my priority list, I assure you that you will not be charged for this. If there's a need for me to update you about the credit, I will be the one to personally reach out to you so you won't have to call us back.

 

Thanks,

eBay

[THREAD ID: 1-2LK*****]



eBay Document ID: 69047685008
Message 1 of 5
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Re: FYI: No Penalty to end Store Subscription early due to the GTC 2019 Seller Update

Thanks.  I am glad there is a way out...

Message 2 of 5
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Re: FYI: No Penalty to end Store Subscription early due to the GTC 2019 Seller Update

Good stuff. A nice way to get out of that contract! Hopefully sellers that were locked into it will now be able to get out of it. I always recommend to do the month to month option over the 12 month. A lot more flexibility that way as a seller.

Cheers
Message 3 of 5
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Re: FYI: No Penalty to end Store Subscription early due to the GTC 2019 Seller Update

Thanks for posting this.  Could be useful for a lot of sellers.  Hopefully they stand by their word.

Message 4 of 5
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Re: FYI: No Penalty to end Store Subscription early due to the GTC 2019 Seller Update

I am shocked that this thread is not getting more attention considering how many sellers seem to be unhappy with this new policy. Is it because people missed this thread or is it because despite all of this complaining & threats to leave that in reality most will do nothing---I SINCERELY HOPE THAT IS NOT THE CASE. This is an out for all unhappy store owners.
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