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Error on auction

I was selling an Apple Pencil for mother in law. 
she told me it was a 2nd generation and sent me photos . I put this on and auction ended with a bid of £78 .

when she gave me the Pencil it was a 1 st generation . I have notified the buyer but no response yet . What do I do . To cancel the transaction in myEbay there is no “ comment “ for this reason .

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Re: Error on auction

@robpan26 

 

To cancel the order, you need to use out of stock for the reason.

Have a great day.
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Re: Error on auction


@robpan26 wrote:

I was selling an Apple Pencil for mother in law. 
she told me it was a 2nd generation and sent me photos . I put this on and auction ended with a bid of £78 .

when she gave me the Pencil it was a 1 st generation . I have notified the buyer but no response yet . What do I do . To cancel the transaction in myEbay there is no “ comment “ for this reason .


I occasionally sell things for friends but I will not do it unless I have the item in hand.

 

As far as what to do with this sale, you can either cancel or send it.

 

Since you did inform the buyer and no response I think I would send it and then be ready to take the return, the reason being is that a seller canceled defect is much worse than a not as described defect. 

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