End Listing not working - listing stays active

[modulok!]

Just noticed this today 7/20/23, when I try to end a buy it now listing - it doesn't work.  The listing stays active.  I tried ending the listing about 10 times now and nothing.  I tried different browsers.  I cleared cache.  Restarted computer.  I'm using a laptop and chrome, but like i said, I tried different browsers and nothing will end the listing.

[ebooksdiva]

I have no clue what’s going on with your inability to end items. 
I just ended and relisted about 42 listings without difficulties bout 30 minutes ago. I’m on a PC using Edge. 

[modulok!]

I'm on pc and i tried ending a listing with the Edge browser also and the listing will not end.  I just saw now that there are 2 other threads about this issue by 2 separate people - 1 on Selling and 1 on Report Technical Issues - no solutions on either.

[nobody*s_perfect]

Revise the "Quantity available" to zero.

[ebooksdiva]

It could be a server issue that covers your area. One of eBays servers could be on the fritz.

If you have a mobile device, try the app see if that helps at all.

[monica-sells]

could you post the item number of the item you are trying to 'end'

[kensgiftshop]

I ended a few listings a couple hours ago and it worked fine then, using a PC and FireFox..

[itscalledapostingid · Accepted solution]

You can try doing it from this "end a listing" help interface page...I don't know if it will make a difference but may be worth a try:

https://www.ebay.com/help/selling/listings/creating-managing-listings/cancelling-listing?id=4146

[modulok!]

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@itscalledapostingid wrote:

You can try doing it from this "end a listing" help interface page...I don't know if it will make a difference but may be worth a try:

https://www.ebay.com/help/selling/listings/creating-managing-listings/cancelling-listing?id=4146

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Yes, ending the listing from that page worked and actually ended the listing - Thank You!  Don't know why I suddenly am unable to end listings from the drop down as usual (ended about 100 listings in the last 90 days without issue until today).  Hopefully it is a temp glitch and will be fixed soon (as I am not the only one experiencing this).  Once again, thank you for the helpful link - very much appreciated!

[past2presents]

I have had this problem now for the third day.  I have reported it to Ebay but it is still not working.  Earlier in the week it was another side link button that was not working also.  I have deleted all caches, cookies, etc etc. and restarted.  Still does not work.  It's eating up my listings and soon I will be charged for items relisting.  Very annoyed.  Also, I have two Ebay selling platforms and it is the same on both.

[dallas135]

Use the link provided by crazystuff4sale.  I was having the same issue.  Nothing worked.  But the link they gave worked like a charm! 

[past2presents]

will not let you edit the listing in this way.  I tried!  The good news is, although time consuming and cumbersome, you CAN end it through the help dialog.  Still not working today, July 21st.

[cyberdealing]

End listings still not working!!!! Help!

[fastcars1971]

The link works. Thanks for the help

[kh-cathy]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.