05-15-2019 08:37 AM
It is truly a shame to see so many sellers being forced to give up their hobby/business due to eBay's shortsighted greed. Hopefully, this will all shake out in the next 60-90 days and the platform will either be sold or completely out of business.
Personally, I am in a holding pattern and willing to absorb my losses for the next two or three months and make any decisions for my future on eBay based on actual information I gain over that time period. The latest changes here have been a huge distraction and cost me untold hours of labor working around them for diminishing returns.
Sellers leaving in droves and selling off their inventory at fire sale prices is having a snowballing downward effect on other sellers who are willing to keep adapting and trying to make this work. The complete lack of sales leads me to believe that potential buyers are still out there but waiting for prices to bottom out.
I honestly feel that if there is to be a recovery on eBay, it will take years and we will have lost way too many good sellers to get there. Replacing the aggregate dedication and experience these sellers bring to the table is simply impossible.
I hope there is a drop in stock prices bad enough to make investors reconsider their options and replace the management team that is causing the root problems. As sellers, you do not deserve the disruptions and pain that are being heaped on you.
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05-16-2019 09:33 AM - edited 05-16-2019 09:36 AM
@southern*sweet*tea wrote:**general reply**
I think Ebay is thriving, considering Amazon has half the internet retail marketshare. Ebay is number two among internet retailers. Yes, they only have a 6.6% market share, but with Amazon basically controlling the market, I don't even count them, which makes Ebay number one in my mind.
https://www.emarketer.com/content/amazon-now-has-nearly-50-of-us-ecommerce-market
Not everyone wants to support Amazon. That is the one company I would love to see fall to its knees. Their goal is to drive everyone else out of the retail business, then they can raise prices with abandon. They're already much higher on a lot of the things I buy. And on the retail side, Amazon is only as profitable as it is because of their 3P sellers.
And what I consider most amazing, Ebay is the only entity on that list that is not an actual retailer. Ebay sells NOTHING. Ebay has no merchandise. Ebay sells listing space to online sellers...and yet Ebay is second ahead of establisned retail giants like Walmart and Apple.
I'd certainly say Ebay is thriving.
I think it's very important to differentiate eBay's success as a company, vs eBay's success as a marketplace.
We can go by their stock report alone. As a company, eBay is thriving. Their profit margin has went up significantly.
As a marketplace, eBay is declining. They reported 4% decline in sales on one of the quarters known for significant growth.
Don't get me wrong, I want eBay to succeed more than anyone. EBay is our primary market. But eBay is declining right now. They haven't shown losses in sales like this for years.
This is in addition to what I showed before, about the GMV plummeting, according to eBay's own reports.
We have to face the truth and eBay's changes during the last year and a half not only have harmed the marketplace (for the sake of the profit margin of their company), as well as brought eBay's prices up as a whole (making them even less competitive against Amazon).
EBay has given up many of their strengths that we had a year and a half ago. While the new areas eBay has worked on (shipping and returns) are still inferior versions of what Amazon offers. We would have been better off with eBay having strengths in the market (such as cheaper prices and easier access to OOAK/collectible items) rather than focusing on the exact things Amazon does. Becoming Amazon-lite is never going to succeed, we have to give them a reason to go here instead of Amazon, and inferior offerings of the same things they offer is not doing that.
It has became harder to be an eBay seller, not easier. The marketplace is suffering, while the company thrives at the expense of the market. They are no longer able to hide this as it's showing in the numbers on their own reports.
05-15-2019 08:47 AM
@upgradedendmills Good post but its hard to verify if Sellers are in fact leaving in droves or quantify the % that have or are in the process of leaving? Are Sellers Leaving? Yes I am sure, but as to how many and in what categories I think is the real question.
I think that while your post does not come out and say it there is an underlying point and that is Buyers opting to shop elsewhere because of " ... The latest changes here have been a huge distraction ... "
I think eBay underestimates the perceptions Buyers have about the venue and in the end that is going to come around and bite them. Buyers aren't stupid nor are they as patient as eBay gives them credit for.
I too agree that in time the venue will be bought out by another entity, as to the timing, 60-90 days is certainly a possibility, as is 24 hours and my estimate back in 2016 was about 5 years meaning by 2021 .... how odd that I unknowingly picked a time frame that today coincides with eBay's completion of their full and completed roll out of Managed Payments ... maybe I should be playing the horses ...
05-15-2019 02:57 PM
This used to actually be fun and a decent way to make a few bucks. Not so much, anymore. My description of sellers leaving in "droves" is only based on what I read and mostly believe here on the discussion boards.
When eBay fully implements Managed Payments I will probably be leaving also. I have lost all respect for their management and do not want them to have any control of disbursing any revenue I generate. In the meantime, I will be working as hard as I can to sell my existing inventory with the idea of making a few bucks.
I am truly sorry to see any sellers have to pull up stakes and move to other venues.
05-15-2019 03:13 PM
Nobody is "forcing" them to leave. They are overreacting to GTC the same as they overreacted to best offers and to giving up Western Union as a payment method and to the star system, and to higher postal rates. The vast majority of us are adjusting or trying new formats and continuing to sell just fine. I think the difference is that many of us also sell on other sites where GTC is the norm and has been for years. Of course the other sites ALSO have fixed price shipping (regardless of the size of the item) using THEIR overpriced labels only, 25% FVF, TWO DAY SHIPPING MANDATES, and hardcore limits on complaints or buyer cancellations (yes a couple will bounce YOU if more than a certain number of buyers cancel or ask for refunds and it is a LOW number!) And don't even get me started on how you don't get paid until the item shows delivered and the buyer leaves feedback FIRST!
05-15-2019 03:15 PM
BTW-This is comparable to the banks complaining about all the defaults on adjustable rate mortgages. So who was it who adjusted the rate? THE BANKS! They shot THEMSELVES in the head with that one just as many of the sellers leaving are.
05-15-2019 03:21 PM - edited 05-15-2019 03:22 PM
@rixstuff wrote:Nobody is "forcing" them to leave. They are overreacting to GTC the same as they overreacted to best offers and to giving up Western Union as a payment method and to the star system, and to higher postal rates. The vast majority of us are adjusting or trying new formats and continuing to sell just fine.
Based on the business read out I received from eBay today (due to sudden drops we're seeing), I don't know if that is true based on some of the worrying statistics on here. An example:
According to this, the "Parts & Accessories" categories GMV has dropped 27%. That is huge!
05-15-2019 06:54 PM
Recovery will begin in mid-November with the Christmas season
05-15-2019 07:02 PM
@mr_lincoln wrote:@upgradedendmills Good post but its hard to verify if Sellers are in fact leaving in droves or quantify the % that have or are in the process of leaving? Are Sellers Leaving? Yes I am sure, but as to how many and in what categories I think is the real question.
No one will be able to quantify anything until some numbers are released that will take a few months.
I can say this I used to sell a lot of BIN DVD/Blu-rays before GTC because I listed them at the lowest price AFTER GTC I have sold few if any.
05-15-2019 07:05 PM
@upgradedendmills wrote:It is truly a shame to see so many sellers being forced to give up their hobby/business due to eBay's shortsighted greed. Hopefully, this will all shake out in the next 60-90 days and the platform will either be sold or completely out of business.
Personally, I am in a holding pattern and willing to absorb my losses for the next two or three months and make any decisions for my future on eBay based on actual information I gain over that time period. The latest changes here have been a huge distraction and cost me untold hours of labor working around them for diminishing returns.
Sellers leaving in droves and selling off their inventory at fire sale prices is having a snowballing downward effect on other sellers who are willing to keep adapting and trying to make this work. The complete lack of sales leads me to believe that potential buyers are still out there but waiting for prices to bottom out.
I honestly feel that if there is to be a recovery on eBay, it will take years and we will have lost way too many good sellers to get there. Replacing the aggregate dedication and experience these sellers bring to the table is simply impossible.
I hope there is a drop in stock prices bad enough to make investors reconsider their options and replace the management team that is causing the root problems. As sellers, you do not deserve the disruptions and pain that are being heaped on you.
Sorry this is happening to you and many others. I feel badly for all the Sellers (I was thinking about being one, but don't need the added jump-through-hoops stress in my life).
After nine years of frequent buying I'm done. I finally got tired of the many Issues, System Problems, and Poor Customer Support.
05-15-2019 07:09 PM
@mr_lincoln wrote:@upgradedendmills Good post but its hard to verify if Sellers are in fact leaving in droves or quantify the % that have or are in the process of leaving? Are Sellers Leaving? Yes I am sure, but as to how many and in what categories I think is the real question.
I think that while your post does not come out and say it there is an underlying point and that is Buyers opting to shop elsewhere because of " ... The latest changes here have been a huge distraction ... "
I think eBay underestimates the perceptions Buyers have about the venue and in the end that is going to come around and bite them. Buyers aren't stupid nor are they as patient as eBay gives them credit for.
I too agree that in time the venue will be bought out by another entity, as to the timing, 60-90 days is certainly a possibility, as is 24 hours and my estimate back in 2016 was about 5 years meaning by 2021 .... how odd that I unknowingly picked a time frame that today coincides with eBay's completion of their full and completed roll out of Managed Payments ... maybe I should be playing the horses ...
As always, very good analysis!
I'm out as a Buyer after nine years of very frequent buying.
05-15-2019 07:44 PM
@rixstuff wrote:Nobody is "forcing" them to leave. They are overreacting to GTC the same as they overreacted to best offers and to giving up Western Union as a payment method and to the star system, and to higher postal rates. The vast majority of us are adjusting or trying new formats and continuing to sell just fine. I think the difference is that many of us also sell on other sites where GTC is the norm and has been for years. Of course the other sites ALSO have fixed price shipping (regardless of the size of the item) using THEIR overpriced labels only, 25% FVF, TWO DAY SHIPPING MANDATES, and hardcore limits on complaints or buyer cancellations (yes a couple will bounce YOU if more than a certain number of buyers cancel or ask for refunds and it is a LOW number!) And don't even get me started on how you don't get paid until the item shows delivered and the buyer leaves feedback FIRST!
I think the driving force that would make people leave or shift products to other platforms is a sudden drop in sales that does not recover quickly or a slow drop that does not turn and climb back up steadily. I still think that eBay is THE place to go for that rare hard to find item. Those items are not the low end low priced items from China or the commodities eBay is trying to compete with Amazon with ... I think the average vintage - antique - collectible sale is a lot higher then a sale from China or commodities.
There is a lot happening in the Estate and Auction House industry too. I was talking with an auction house owner today (I buy and consign there) and one of their big challenges in the vintage - antiques - collectibles categories is sustainability. The current Buyer group continues to age and they are not seeing many young people at the live portion of their auctions replacing the older Buyers. I pointed out that one of their big challenges will be to figure out what the late teens thru early 30s generations are buying AND also pointed out they live their lives (so to speak) on their phones ... part of that generation IS buying lower cost furniture via auction to furnish apartments or first homes. They can get good quality stuff for low cost as the bottom has dropped out of the used furniture business (they say). This particular company has been developing their online presence too and while it's a slow process it's also very necessary.
More and more Auction houses are shifting to a combination of both Live and Online auctions for part or all of a scheduled sale day. I was at one earlier this week and it was their 2nd combo auction ... it is a small company and there were about 20 people there bidding at the outset but towards the end of the day there were only 3 of us still bidding live against numerous people bidding online. Their shipping arrangement is pretty sweet too, sort of like GSP only its domestic. Anyone who wins a bid online is put in touch with the local shipping place (like UPS Stores) and they work out the shipping with them ... there's a pick up charge then packing materials charge then the shipping cost. The Auction venue has NO responsibility for shipping at all ...
05-15-2019 10:09 PM
@mr_lincoln wrote:
@rixstuff wrote:Nobody is "forcing" them to leave. They are overreacting to GTC the same as they overreacted to best offers and to giving up Western Union as a payment method and to the star system, and to higher postal rates. The vast majority of us are adjusting or trying new formats and continuing to sell just fine. I think the difference is that many of us also sell on other sites where GTC is the norm and has been for years. Of course the other sites ALSO have fixed price shipping (regardless of the size of the item) using THEIR overpriced labels only, 25% FVF, TWO DAY SHIPPING MANDATES, and hardcore limits on complaints or buyer cancellations (yes a couple will bounce YOU if more than a certain number of buyers cancel or ask for refunds and it is a LOW number!) And don't even get me started on how you don't get paid until the item shows delivered and the buyer leaves feedback FIRST!
I think the driving force that would make people leave or shift products to other platforms is a sudden drop in sales that does not recover quickly or a slow drop that does not turn and climb back up steadily. I still think that eBay is THE place to go for that rare hard to find item. Those items are not the low end low priced items from China or the commodities eBay is trying to compete with Amazon with ... I think the average vintage - antique - collectible sale is a lot higher then a sale from China or commodities.
There is a lot happening in the Estate and Auction House industry too. I was talking with an auction house owner today (I buy and consign there) and one of their big challenges in the vintage - antiques - collectibles categories is sustainability. The current Buyer group continues to age and they are not seeing many young people at the live portion of their auctions replacing the older Buyers. I pointed out that one of their big challenges will be to figure out what the late teens thru early 30s generations are buying AND also pointed out they live their lives (so to speak) on their phones ... part of that generation IS buying lower cost furniture via auction to furnish apartments or first homes. They can get good quality stuff for low cost as the bottom has dropped out of the used furniture business (they say). This particular company has been developing their online presence too and while it's a slow process it's also very necessary.
More and more Auction houses are shifting to a combination of both Live and Online auctions for part or all of a scheduled sale day. I was at one earlier this week and it was their 2nd combo auction ... it is a small company and there were about 20 people there bidding at the outset but towards the end of the day there were only 3 of us still bidding live against numerous people bidding online. Their shipping arrangement is pretty sweet too, sort of like GSP only its domestic. Anyone who wins a bid online is put in touch with the local shipping place (like UPS Stores) and they work out the shipping with them ... there's a pick up charge then packing materials charge then the shipping cost. The Auction venue has NO responsibility for shipping at all ...
The younger generation is completely tapped out with student loan payments and low salaries/underemployment, & high cost of living. I'm sure there are plenty out there who *would* buy collectibles, they just don't have the money for it.
05-15-2019 11:03 PM
@upgradedendmills wrote:Hopefully, this will all shake out in the next 60-90 days and the platform will either be sold or completely out of business.
People have been coming here for over 15 years or more saying the same thing as you but yet Ebay is thriving. Those sellers that say they are leaving in droves hardly any of them actually leave. Those that do leave another comes in right behind them.
05-15-2019 11:20 PM
@rixstuff wrote:Nobody is "forcing" them to leave.
Well ya eBay is forcing them to leave.
They are overreacting to GTC
I am not sure why you are calling them over reacting when sales have fallen from months or like I track years past. They were always within 4-7%.
Now are down over 45% from last year & the past 10 years. And the last two months. If it was a gradual slide I could understand it. But all of a sudden!!! And it has nothing to do with my listing, because as soon as I moved them to other venues sales picked up.
the same as they overreacted to best offers and to giving up Western Union as a payment method and to the star system, and to higher postal rates. The vast majority of us are adjusting or trying new formats and continuing to sell just fine.
You are absolutely wrong on this. If you want to speak for yourself that is ok. But if you read the sellers posts we are not selling just fine.
I think the difference is that many of us also sell on other sites where GTC is the norm and has been for years. Of course the other sites ALSO have fixed price shipping (regardless of the size of the item) using THEIR overpriced labels only, 25% FVF, TWO DAY SHIPPING MANDATES, and hardcore limits on complaints or buyer cancellations (yes a couple will bounce YOU if more than a certain number of buyers cancel or ask for refunds and it is a LOW number!) And don't even get me started on how you don't get paid until the item shows delivered
I have no problem waiting for the item to get delivered. It is only a few days. If the venue you are talking about is one of the spice girls, They do not allow returns. If it is the river then returns have to be sent back to them. I have already had returns rejected on both sights. Yes it is a little more expensive but you also get more for your product.
and the buyer leaves feedback FIRST!
05-16-2019 12:39 AM
@coolections wrote:
@upgradedendmills wrote:Hopefully, this will all shake out in the next 60-90 days and the platform will either be sold or completely out of business.
People have been coming here for over 15 years or more saying the same thing as you but yet Ebay is thriving.
Is eBay really thriving?