Ebay, why don't you let me complete your customer Survey if I don't agree with you?

[aeparts1]

I read this, within 2 minutes a survey popped up about the boards. Strange.

I've had a couple of the surveys you mention in the past few weeks, both on my personal account & the work account.  I was able to complete them & my replies were not positive in the least.

[pburn]

@keithsa41 

You're suggesting this survey software somehow sensed you were composing or entering negative responses so it shut down your ability to continue to reply?

Uh-huh.

[dhbookds]

I can see them cutting you off if they ask something like " do you like using auctions"?  You say no.........so they drop you because the survey is about auctions.......  I get ones like that all the time from WM.........

[d-k_treasures]

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@dhbookds wrote:

I can see them cutting you off if they ask something like " do you like using auctions"?  You say no.........so they drop you because the survey is about auctions.......  I get ones like that all the time from WM.........

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Instead of routing you to a different part of the survey to find out why?

Typical.

[katzrul15]

Recd 2 surveys this week....have not had time for either.

Get them often.  Multiple choice answer and then a box to explain further by typing in freestyle response.  Never had one disappear or end as you describe.

Sure it was from e-Bay??

[keithsa41]

I have 3 of these customer surveys asking me to fill it out and everyone of them simply stops the survey as i rated it a low score. It was about customer return experience for me as a seller. Bascially  it's a trap survey, if you score the survey low after the 4th question, the survey gets redirected and stops and closes itself off and I cannot complete it. 

Basically false claim of INAD, under the pretence of a buyer return. I have no issues with returns if they are valid but false claims in which buyers get a bye under false INAD, which i have to foot the return shipping label. when I report it to ebay nothing happens. I get charged defect FVC's for the next full year as a money grab. Not going to do anymore of these nonsense surveys. 

[bebe-1153]

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@d-k_treasures wrote:

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@dhbookds wrote:

I can see them cutting you off if they ask something like " do you like using auctions"?  You say no.........so they drop you because the survey is about auctions.......  I get ones like that all the time from WM.........

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Instead of routing you to a different part of the survey to find out why?

Typical. 

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Or at Shopper Panel -- Do you have pets? answer No and the survey ends, but still pays the 25 cents.