Ebay, the seller is your client not the buyer. You make considerable fees and profit off the seller not the buyer. It's the seller you have to keep happy, not the buyer and without sellers you would not a business! It is outrageous that one crooked buyer can leave a bad rating dropping me down 4 points when his feedback was completely unwarranted while my 100 great feedbacks don't count. I was toldby your own ebay rep in order to offset one unwarranted bad feedback I would have to sell over 20,000 good feedbacks to get back to my 100% rating because of your matrix. That makes no sense whatsoever and I don't care about your matrix but do care greatly about my reputation to be besmirched by one crooked buyer who you forced me to refund yet he has not even returned my item instead emailing me fake tracking numbers that show nothing was returned. Iyt is unacceptable that you allowed this crook to steal my item and ruin my rating. Sellers are the ones you're making money off, not the buyers and you seem to have all twisted around where we can't leave feedback on crooked buyers like this one.
Even thought my listing state I don't take returns Ebay forces us to take returnsat our expense then what is the point?
I sold an item to a very nasty buyer who claimed item was not as described. I wrote back confirming it exactly as described and it clearly states item is not returnable. He gave me a nasty unwarranted feddback stating I sold a toy peace pipe that was made of plaster and used to smoke weed and not to buy from me ruining my 100% satisfaction rate to 96%! I appealed to ebay to no end stating weighs almost 2 pounds so not plaster made of clay and obviously not a toy nor used for smoking weed and was told by ebay rep on phone to refund buyer and feedback would be removed. I refunded buyer with the provision that he had to return the item or the refund would be reversed. The feedback was not removed and now another ebay rep because I refunded the buyer was refunded the crooked buyer the case was closed!
The crooked buyer has now sent me 5 different tracking numbers from 2 different carriers USPS and UPS none of whom show anything was sent back to me and the ebay rep confirmed none of them are legit. So now this crook now has my peace and a complete rsfund and ebay sent me ridiculous emails sayjng they have to honor "buyers experience" when this crook posted pics of tne item he received that prove my item was accurately described and photograped.
