Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

seller ebay website misspelling and how to correct it?

I created a seller website, have put soooo much work into it, love it, and then I realized ......I had added one too many letters to one of the words in the actual ebay website url address. I can NOT figure out how to change it without deleteing ever...

Resolved! Tracking Shows Item Delivered 6 Weeks Ago - Negative Feedback Just Given

Buyer left negative feedback saying they didn’t receive an item. I shipped it USPS and tracking says it was delivered to front door on April 8th. They just now left negative feedback. I track all my packages. Has anyone else experienced this?

eBay Customer Service is No Help with Feedback Problem

Background: We have a buyer who demanded a full refund last month without returning an item. We tell them, whether or not she physically returns the item, please start a return. In her reply, she's adamant she won't mail the item back, demands her mo...

Sellers ineligible for fee credits when they issue partial refunds for items returned used or damed

This is what I get from ebay chatbot when I typing there support question about fees: Sellers are ineligible for fee credits when they issue partial refunds for items returned used or damaged... I assume this is what ebay means by this?? Sellers are ...

buyer threating neg. feedback

How do I handle a buyer who purchased a item, They purchased it on May 27 and I printed the shipping label the same day and dropped it off at the post off.Tracking shows paid and shipped on May 27 the sent a message today saying its been 11 days and ...

Buyer's Buying History

Is there a way to search to find out every item a particular member has bought of a specific item? I have a buyer who says I didn't send them the item in my photos. I did send them that exact item. It was the only one I had. I am guessing that they b...

how do I end a listing

Solf an item but can't find it, what to do?

Hello, I need some advice on what to do in this situation. I've recently sold an item on ebay and I began looking for the item. I spent the entire weekend looking for the item (a gold color metal vintage belt). Even after all the searching, I did not...

Reduced views

I want tips on how to increase views on my eBay store, I had 40 views until it started to decrease, what is the solution.........

My own buyers' IDs are disguised on my Feedback Left for Others tab?

Has this been going for a while and I only just noticed this? While going through my own feedback page, I was going to search my Feedback Left for Others entries to see if I had left feedback for a particular buyer in the past, and now discovered tha...

Resolved! Thanks anyway...

I have to admit to error. I had left out a decimal point in my percentage of this item being sold. Proof that adrenaline will wake you up better than coffee.I am going to go through 1200 listings today to be sure they are all accurate. I do get a lit...

experience on eBay

hi, eBay seller how is your experience going in selling on eBay what model are you doing mostly

How to switch from beginner Selling form to full version?

I've been mentoring a new seller for a couple of months now and all has been going fine (over a dozen sales totaling over $200 so far), but some of the earliest items that had been listed as auctions are now rolling off the relist queue and into the ...

Customer paid expedited shipping to wrong address, who's fault?

We offer regular shipping and, at a cost, expedited shipping. A customer ordered a product and paid for expedited shipping. Problem is, the product couldn't be delivered to the address they specified so the product was returned to us.Customer opened ...

Nightmare buyer

Thursday while driving, get message from buyer. When home, I respond, but also see at this time buyer is asking size question AFTER buying. Never good. I answer question confirming size, don’t hear back so I wrap and mail buyers Coogi shorts Friday m...