Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! What is the rule about contacting seller before leaving negative feedback?

I haven't been selling much for a while...haven't gotten negative feedback in about 6 years. A buyer just gave me a negative on a Barbie doll. Shouldn't she contact the seller (me) first before leaving a negative? I would have gladly worked it out wi...

App update ruined three features.

Here to vent- The new app update ruined at least three features that I use frequently. They adjusted the send offer to buyer method (second time in a few months) and made it way more difficult to navigate. You can no longer copy tracking numbers on t...

eBay trying to prevent me from sending refunds to people

I literally do not know why eBay did this, but recently I had an item not arrived case because I was out of town, and now when I try to refund, instead of letting me choose an already added payment method to my account, it forces me to add a new one,...

porn material

i dont understand why ebay is not allowing adults to buy or sell porn on ebay. it's been on ebay 10+ yrs. why the sudden change? to buy or sell

listing change

I have a listing that I didn't put a reserve, and now can't change. I have in description what the reserve should be; will e-bay try to sell at cheaper amount if it doesn't meet my reserve?

Sales to Wilmington, DE

Hi all! I have sold and sent two packages to a Wilmington, DE address and have an offer for an item currently for another item. They have all been cassette tapes and three different buyers with the package going to the same address but with a differe...

New Personal Seller Account

50k Limit ? Are you kidding me eBay! You know I'm worth millions! Gimme the money or I'll cry and soak you in my salty tears. Thank you -Entitled Seller

Feedback removal process we have gone back in time

For just a moment my faith in ebay had come back, when you received unfair feedback I was able to talk to a person, they would look at messages I would explain the whole situation and many times the feedback was removed, and mind you that was the rig...

"I absolutely hate returning things so I never do"

This is how a buyer started her message to me when she opened a return for a hat that is too big for her. She paid $15 for the hat.

Which hit is worse? Out of Stock, or Late Shipment?

This rarely happens, but since I rearranged my inventory I can’t find an item that just sold yesterday. A set of 4 glasses. I messaged the buyer and told them what happened, and I offered to send 8 glasses (double the original order) in the same shap...

BBE AND INR IS LOWER THAN THE MARKET AVERAGE

my bbe and inr rate is now very low below market average but still my account is in restricted mode Why??anyone help here??

Why is ebay charging me more for shipping than I selected?

I just sold an item for $7.50 so I selected the ebay $1.25 shipping. The buyer selected this shipping option and was therefore charged $1.25. I printed out the label and shipped it. I just got the breakdown from ebay and it is deducting $2.50 instead...

Resolved! Sales tax collected on Ebay for my state

Are these taxes sent to me by Ebay as part of my income? They don't show what the breakdown is and I have to pay my state board taxes before the end of January. I don't want to pay taxes on the income amount that includes taxes! I need to deduct that...

If they buy something big and heavy, I'm going to have to make sure I charge enough for shipping

I ran auctions today, a few stamp albums. I'm not known for doing that, so it was a bit of a bust. One buyer won most of them. In fact, he won so many, I don't even have a big enough box for all of them at once. Now he's complaining about the shippin...

Poor customer service for eBay sellers

Service to sellers here on this site is getting worse and worse.I have been selling vinyl records, singles, LPs, EPs, 78 rpm shellack records since the year 2000.It's been 2 months since they put payments for my sales on hold, that is, I have to wait...