Ebay's feed back

[jjlllc]

I resent the way Ebay is calculating the feed back ratings. The issue and charge every transaction conducted. But they don't credit every transaction from buyers side! They group these transaction if from same seller by week and even if the purchases were made on 50 different numbers issued the buyer get credited with only 1 transaction. But they are collecting money from seller for the 50 listings. That is **bleep**!!! Every listing number issued you are charging money for and there fore the buyer need to receive credit for the transaction!!!! How come that if I buy 100 items in the same week from one seller will receive rating of 1 and the next buyer buying 3 items from different sellers will have ratings of 3???? I bought 97 more items and have 3x lesser rating than the other guy. You think that its fair genius? I want may rating revised to the number of listings. You have no problem charging per listing so need to give a credit per listing!

[the*dog*ate*my*tablecloth]

If you buy from sellers in different weeks, there will be different feedback. When a buyer buys a few items together they are usually included in the same transaction and shipped together. More feedback would be redundant.

Back in the day you could only count one feedback between parties FOREVER. 

Buyers don't need credit for buying. They are here to buy stuff, not feedback. We cannot trade them in to get something like you could with green stamps.

[bonjourami]

Lordy, the buyer obsession with feedback is so bizarre.

[the*dog*ate*my*tablecloth]

To be fair I've had some pretty aggressive emails from sellers demanding feedback. Obsession is not restricted to one side or the other.

[*madison]

Have you noticed there are 2 feedback scores?

You have a feedback  score of 393 and 920.

[pburn]

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@bonjourami wrote:

Lordy, the buyer obsession with feedback is so bizarre.

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 I agree; however, the seller obsession isn't far behind. I'm sure you've read the several threads lately about sellers who want to receive positive feedback automatically if the buyer hasn't left it within ## days, or the ones who want to be able to change the positive feedback they left to a negative if a buyer hasn't posted feedback.

As a buyer, I think feedback is a very important tool to vet sellers. I leave feedback in 98% of my transactions and certainly don't receive that much in return. 

But really, I just have to fall back on the cliche that "It is what it is."

[bonjourami]

i guess Ive been lucky, I havent. I can understand it from the sellers viewpoint, of course feedback impacts them and their sales..but buyers? When it always has to be positive? Naaaa... Sorry, I dont get it..but it always fasinates me.

[trene-n-josh]

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@the*dog*ate*my*tablecloth wrote:

Back in the day you could only count one feedback between parties FOREVER. 

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True enough.  We had a buyer who bought several hundred items from us in 200 and 2001.   We got a total of 1 feedback point for all the transactions with the buyer.

[trene-n-josh]

2000, not 200.

[zamo-zuan]

Feedback means absolutely nothing in search nowadays anyway. Completely no effect at all. Hence you see top sellers in the category with only 70-80% positive feedback. 

Buyers might check feedback, but as long as there's no huge violations, they usually don't care much either. Many sellers obviously don't even check feedback, which is what puts those sellers with 70-80% positive in the #1 spot. 

Visibility means everything on eBay. It's the key to traffic and sales. As long as feedback means nothing in visibility, feedback will basically mean... nothing.

[bonjourami]

"As a buyer, I think feedback is a very important tool to vet sellers. I leave feedback in 98% of my transactions and certainly don't receive that much in return."

I think many sellers stopped leaving feedback for buyers when the criteria changed to only positives many years ago,their way of protesting how unfair it was i guess......and I know some only leave it now on the request of the buyer. But again.. I dont get the buyer obsession with it, and I never will ,I guess...

[*madison]

I never left bad feedback for buyers even when I could.

I thought it was a bad thing to do , and I couldn't believe ebay allowed it..

It was a very poor business decision from whoever thought of it..

[bonjourami]

Well in '99 when I started selling, that was the only option to warn other sellers about deadbeats.

[*madison]

I had the option, but I didn't use it because I thought it was a poor business decision, so if I left bad feedback for a buyer, then that would have made me an hypocrite, and I've never been one of those.

[tunicaslot]

Everyone is entitled to their opinion. I used buyer feedback to determine if it was a problem buyer - especially with auctions - so I could BBL and cancel their bid so a buyer who really wanted it and would pay would end up winning instead of having to deal with non payers.