07-27-2022 12:57 PM
I have over 2700 items for my baby store online. When the item sells Ebay is automatically relisting the item. I then find it at my store and end the item. Then after checking my store I find it relisted again. I have had one item relisted by Ebay not me five times. I spoke to the leadership team and they explained to me that corporate office is aware of this situation that has been occurring for over two months. I have such a high inventory that I must memorize my sold items to detail to avoid a transaction defect. Their representative has stated this is an across the board problem and they can not find out how this is occurring. Ebay is causing new customers to not shop with me because of their errors. I am very frustrated and I almost closed my store twice in the past two months. Any one else experience this. We all need to bring this up at the next Ebay Open 2022. Stand up with all your issues to protect your stores.
07-27-2022 01:05 PM
It is not an across the board problem. I’ve never had ebay relist or change a quantity. Not an any selling ID.
07-27-2022 01:06 PM
In your ended items you can actually delete them. Obviously this shouldn't be happening but until then you can take steps.
In ended items, check the box for the item, then in the action dropdown, select delete.
07-27-2022 01:06 PM
@powell-memorabilia wrote:It is not an across the board problem. I’ve never had ebay relist or change a quantity. Not an any selling ID.
It actually is. There are numerous reports of this happening.
07-27-2022 01:11 PM
Unfortunately, this is a well known glitch. I have had 1 item reposted after it was sold. I removed it and that was the end of it. But I have seeing posts about this in the past. I know its frustrating, specially for people that sell the same item twice.