07-26-2019 06:08 PM
I have been a seller on ebay since 2000. 19 years I have had the same account. I have sold $10,000 guitars, and lots of expensive things. Never had an issue. Until now. I am being charged a final value fee of $750 for an item I did not even sell, simply based on the fact that a potential buyer gave me his phone number in a message. I believe ebay has become as low as they can, stooping to the level of thievery, and using a made up excuse that they believe you sold an item outside of ebay. And they think I am going to allow this? Ebay has lost their mind if they think I am ever going to sell anything again on their site or pay them anything. Oh will they take me to collections? That is fine, I have zero credit and I keep it that way, and have had many other collections placed on me that went nowhere. Cmon ebay you need to step your game up and start charging people just to look at items on your site, or better yet, why dont you create a membership fee just to join ebay? If you are going to be low life criminals, at least do it on a much bigger level.
07-27-2019 06:35 AM
I have not had any buyer send me info nor have i done so but isn't there a warning not to do so when they message
07-27-2019 06:44 AM
@lamusicsupply wrote:
I ended the listing because a friend of mine wanted the item. The sell of the item had nothing to do with ebay. I have no problems paying a fee if I sell something on ebay. I have always payed my fees. But to hit me with $750 for something that didn't even sell on their site, well that's a little criminal to me. And if they are going to have rules like this, they should apply them to everyone. Go look at any car for sale on ebay, especially mercedes, literally every car listing has the sellers phone number in it, and I am sure many of those cars are sold locally from those sellers listing their numbers, yet ebay does nothing at all to go after them. Probably because there are so many sellers doing it they would lose so much service/money on their site. So they go after individuals who they think "may" have sold an item outside of ebay. They obviously have to come up with low life practices like this because they are suffering financially in someway, and looking for another way to create revenue.
Look, I hope you can work this out with them, but you have to understand how it looks from their side - you received contact info from a potential buyer and then you ended the item. How are they supposed to know you did not sell it to that person?
07-27-2019 06:58 AM
07-27-2019 07:31 AM - edited 07-27-2019 07:36 AM
Important: We may charge a fee if you end an auction-style listing early.
Did you read the user agreement? You agreed to their terms when you joined.
The site tells you they may charge a fee if you end a listing early.
The fee is to discourage you from ending the listing because ending the listing may disappoint buyers who put your item on their watch list to bid on later. Disappointed buyers shop somewhere else! Plus, it looks suspicious to end a listing right after contact information was exchanged.
Bottom line is by signing the user agreement you agreed they may charge you a fee if you ended a listing early. Period. No reason needed. If you end a listing they can charge a fee. You ended early. Fee was applied. Pay up. If it goes to collections you're selling days are ended.
Seriously, please don't cut off your nose to spite your face. As much as we dislike the rules we agreed to abide by them and accept the consequences of our actions on the site. You agree to pay the fees when they're due!
07-27-2019 08:29 AM
07-27-2019 08:30 AM
@myjunqueyourtreasure wrote:
Bottom line, sellers cannot control what a buyer messages them, so this is beyond the pale.
But that does not absolve the sellers from some basic responsibilities like knowing the rules. If one conducts multi-thousand dollar business here with individual sales in 10k range he'd better not dismiss seller updates out of hand, delete them without reading and thinking about what that might mean for their business
07-27-2019 08:31 AM - edited 07-27-2019 08:32 AM
@myjunqueyourtreasure wrote:
I honestly do not see how it is legal to charge a fee for a service you never provided because you THINK something happened.
It's legal because we clicked on "I agree" button.
07-27-2019 08:54 AM
07-27-2019 09:14 AM
@kim_y_buran wrote:
@myjunqueyourtreasure wrote:
I honestly do not see how it is legal to charge a fee for a service you never provided because you THINK something happened.It's legal because we clicked on "I agree" button.
Just because it's in a User Agreement doesn't make it legal. That's been proved to be true before now.
07-27-2019 09:16 AM
07-27-2019 09:29 AM - edited 07-27-2019 09:30 AM
@sailawayme wrote:
"It's probably for the best you are leaving."
You are correct my dear rookie. Looks like you created your account 2 days ago, and that would lead me to believe you have no experience and/or the level of depth a seller that has 500 positive feedbacks from sells of high level items.
@jvsevuer0 is using a "posting id" created only for posting on discussion boards. eBay members are allowed to have as many member ids as they want. This person could have another id that was created in 1998, with thousands of transactions under their belt. You have absolutely no way of knowing that.
It's the exact same thing as having more than one selling id/account, which I assume you have, since this id only has sales of tea towels, not $1,000 to $10,000 items. You have a second id for selling your high-dollar items, and @jvsevuer0 has a second id for posting on the discussion boards.
07-27-2019 09:40 AM
Yes, but if he has a habit of not paying his ebay bill, I do wonder how he would be able to maintain an account for long.
07-27-2019 09:40 AM
@myjunqueyourtreasure wrote:
I honestly do not see how it is legal to charge a fee for a service you never provided because you THINK something happened.
It's disturbing, regardless of the 'may' language in the UA.
In the past, I have ended a listing due to questions or requests from potential buyers that led me to believe that there was a high risk that despite my blocking them, they we're going to find a way to buy my item and possibly end up getting it for free.
Some of those were buyers seeking off eBay deals/barters/pick up/alternate payment methods etc and included sufficient contact information to move communication off eBay.
Now I am going to have to rethink this strategy of simply removing the listing altogether.
ugh
07-27-2019 09:58 AM
07-27-2019 01:54 PM