Ebay has no customer service anymore?

[jocr-4000]

I keep going in circles trying to talk/chat to someone at ebay

It clearly says, in a few places, that if you can't solve the problem not to worry because there is still support.

Go to the bottom of the help page and there is a button to connect you to their support people via chat.

But that is just not true. Options i.e. get:

 Connect to an automated chat bot, which is useless,

Have them call me... which is a call saying.. we don't use the phone numbers anymore... (ridiculous)

or come to this forum

Has Ebay completely abandoned it's customers?

I find that hard to believe but it certainly feels like they don't care.

Anyone know how to contact Ebay for support?

[coastaltechsolution]

https://www.ebay.com/help/policies/selling-policies/selling-practices-policy?id=4346 

Does that page help?

[eburtonlab]

If you need to contact eBay and you are in North America, you can request a call back from eBay:

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431/highlight/true#...

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/

[jocr-4000]

Found the trick.. 

Go into the chatbot and instead of trying to get an answer from it just type "agent" and it will put you in the queue

[low-pro]

When you request a callback you will NEVER get a United States call center representative agent! Iv'e call 6 times and still have NOT had my issue resolved. Time spent out of my life that I will never get back! Ebay changed, so will I after all these years....

[redmodelt]

You could also try asking here, lots of people with years of experience that might be able to help with your questions. 

[12345jamesstamps]

Can I get a call back from someone in North America? Just being funny.

[downunder-61]

July 2021 thread

[kh-cathy]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.