Selling

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Fraudulent "Not As Described" Claim Ignored — Lost Money After Case Closed Without Review

I’m extremely disappointed in how eBay handled a recent return case involving a buyer who falsely claimed an item was "not as described."I sold a Flomatic 1-1/4” foot valve in brand-new condition. The item was returned in the same condition it was se...

Buyers getting errors when trying to purchase my items.

I listed several items to sell last week. Three of them sold without an issue but now two of my remaining items are having problems. I have buyers reporting that they see an error stating “item currently unavailable” when they try to buy it. I’ve gon...

Buyer Cancels Order, Wait until I process order and buy shipping label before asking to cancel

Buyer Cancels Order, Wait until I process order and buy shipping label before asking to cancel, he says it was mistake on his end, how do buyer buy a item by mistake, and if they did why do they wait until you process order to ask to cancel, this hap...

International shipping

I am a fairly new EBay seller. I recall that EBay started program in last few months that said we are automatically opted into international shipping (I think) and EBay takes care of the additional costs for shipping (seller just ships to US hub). Ho...

Sold defective item for parts or repair AS IS. - Now buyer claiming return because broken item

I sold an item on ebay and very clearly in title and description stated BROKEN - FOR PARTS OR REPAIRS. AS IS. NO RETURNS.In description I was very specific on what exactly is wrong with it and made it clear that item does not work and if buyer is goo...

Resolved! Categories not showing on listings

Anyone have any suggestions as to why the categories an item is listed in is not showing when I view an item. Sometimes I look at how others have an item listed to help me with how to list mine. This just recently disappeared. Thanks.

Change in customers geographic distribution

Hi, has anybody saw changes in customers geographic distribution?My customer are mostly from the USA until last month.From May of this year, I saw a significant reduce in USA customers, in their place, I saw many more customers elsewhere (Europe, Aus...

My listings for tea pods with "best by" date were removed

This morning I got an email from eBay letting me know 3 of my listings were removed for a "food policy violation." The listings were for tea pod k-cups in their original sealed boxes that had a best by date of October 2024. I noted in the listings th...

Buyer provided the wrong address

I have an interesting dilemma. I had a customer message me bout some items I have for sale. He asked me how many of them I had and I responded to him with the quantity listed in my listing. He asked if I could do a discount. I sent him an offer with ...

Ever have buyers want to keep item and not return and they expect a full refund? This may be why.

Besides selling on eBay I also buy on eBay. I also shop on other sites. If you don't shop "A" you may not be aware that for some items when you go to return them on "A", "A" offers you a full refund and you can keep the item. The seller "eats it", an...

Do you raise prices when u c u have a lot watchers? Is my price too low? Afraid to anger watchers?

If they haven’t bought it for a while do you, the seller, care if your watchers gets mad if you raise your own price? They didn’t make an offer. They didn’t buy it, none of them!

Buyer (Now Unregistered by Ebay) Filed a Bank Dispute (Does not Recognize) Item Was Rec'd & Signed

The buyer purchased and paid for a piece of costume jewelry-$127 on a BIN listing.I shipped the item the next day. Later that evening I received an email from Ebay telling me that my buyer was no longer a registered user and I should NOT ship. Well, ...

how do I protect myself as a seller

I am a private seller/buyer and to date have not sold much of high value. Today I have sold a fishing pole at £500 and it costs c.£50 to send by courier as 2m long parcel.I have been told that some scams exist where the buyer claims to have been sent...

Resolved! Item Specifics - Why does eBay want people build their own (eBay's) database for free?

Why is eBay asking for useless item specifics? I'm specifically referring to the books category. They are now requiring "Title", "Author", and "Language". I tried entering their item specifics for books. I got, "Title too long. more than 65 character...

I AM FOLDING SO IT IS TIME TO WALK AWAY NOW AS JOHNNY CASH SAYS

Selling has gone to the pits and I have gotten frustrated enough so decided to call it quits soon as seen enough to know enough to put the cards away and accepted that fate as this is no longer fun, productive and something that I want to be entertai...