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Ebay allows Theft through internal communications and does not care!

I listed a Gift Card for sale. Something I have never done before because there was no retail location where I recently moved as retired on a fixed income.  A day or so later someone asks me through the message system for the card number (minus pin) to check the balance.  I thought it was my current bidder and when I realized it was not suspicions began. When I doubled checked the balance of $50.00 days later near auction end the money was all gone. I know this is my fault for giving out the information but Ebay does not seem to care at all even though I still have the member ID and message in question and provided all the details to them. This person is free and clear to do the same to others so I post this Warning! 

Message 1 of 35
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Ebay allows Theft through internal communications and does not care!


@gone.c-33 wrote:

@a_c_green wrote:

@soh.maryl wrote:

Sorry this happened to you.  Just curious:  How could eBay have prevented you from giving those numbers to that person? 


As for me, I'm wondering how the scammer can empty the balance of the card without knowing the PIN, which the OP says he did not provide...?


Brute force. There are only 10 000 combinations for a 4-digit PIN. Piece of cake for a computer program.


And only about 1,000 for a 3-digit PIN. Dang...

Message 31 of 35
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Ebay allows Theft through internal communications and does not care!

"I listed a Gift Card for sale. Something I have never done before because there was no retail location where I recently moved as retired on a fixed income."

 

You know you could have used that gift card to shop online too, right?



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 32 of 35
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Ebay allows Theft through internal communications and does not care!


@majicpark wrote:

No I did not expect Ebay to inform me about any investigation or possible action against another member.  I simply wanted a problem as I saw it to be acknowledged that they would look into it and might do something rather than be blown off as some kind of nuisance. 

 

 


They don't do that either.  But you are ASSUMING that they aren't going to do anything.  Which is easy to say as no one can prove otherwise because Ebay will not tell you.  You just have unrealistic expectations in this matter.  I understand them to be sure, but they are still unrealistic.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 33 of 35
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Ebay allows Theft through internal communications and does not care!

It's not any card, it's gift cards.

I didn't know this either until I had a Visa gift card I was trying to use. 

I scanned the card and then was asked to enter a pin # like it was a debit card.

I didn't have a pin, but the clerk told me to use the last 4 digits of

the gift card as the pin#. I did and it worked.

Message 34 of 35
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Ebay allows Theft through internal communications and does not care!

A fool and their money…… 

Message 35 of 35
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