Selling

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Is there a way to contact a higher up at ebay?

I would like to contact someone who holds a high(er) position of power than a common CSR. Can anyone tell me or point me in the direction of the eBay hierarchy? CSR is basic level - They report to who, a supervisor? Then the supervisor reports to a m...

How to close a sale when the buyer hasn't paid in 4 days?

Just getting back to ebay after being gone awhile and I can't seem to figure this out. Thank you

I sent out the wrong item to buyer- and the next day, someone bought the other listing I sent out

I sold a copy of Chamber of Secrets (or so I thought) yesterday morning. Printed the label and shipped it out. Everything was taken care of, until I received and email this morning saying I had sold my copy of Chamber of Secrets. Turns out- I made a ...

That dumb "at a glance" pop up doesn't happen in your ebay store when you

Was it always like this and I just noticed this just now, or did something change?You know how when someone goes to your store page and clicks on a listing, that lame pop up page without your listing description shows up and allows a buyer to purchas...

False claim for refund

I have a buyer trying to get refund for an item by saying the item was damaged and not as described. I have several pictures of the shoes prior to selling that clearly show there was no damage, only some mild normal wear. The shoes were listed as use...

Ebay compromise by fake buyers. Beware, ebay has gotten rotten since I started using it years ago. t

What out for fake ebayers. Ebay has been compromised bu hackers.

Resolved! Brand Infringement and Price Gouging

Hello, Our brand has recently experienced high demand and with that there are several sellers on eBay claiming to be selling our product in their description. There are hundreds! In addition to that, several sellers are price gouging our products. Th...

Blocking member emails

If you block a bidder, will they still be able to send emails? I have a member who keeps sending me emails that I don't feel I should have to answer and I want to be able to keep them from sending them to me.

offer settings tab on the manage offers page

hi I can't find this page anywhere, I need step by step help to stop automatic offers or change the automatic offer percentage

Markdown manager shuts down my sales

For the last year I have been having problems with Markdown manager. I make about $200 a day on non-sale days. I have run one day, two-day, three day and weeklong sales. I have run 30% - 50% sales to get rid of old merchandise. I have run 10% to 30% ...

Shipping wrong merchandise

Question to other sellers. Example: Say that I post an epson printer for $1000 pictures and a buyer purchased it. I sent them an hp printer by mistake (the hp printer had not been listed). The buyer is **bleep** off, but decides to keep it. I then re...

If I start an eBay store, will that increase my monthly selling limit?

Not sure if this was asked already. I have a lot of products to list, but I am already at my monthly selling limit. If I started an eBay starter store (which is something I had already thought about doing anyway), would it increase this limit automat...

Ground Advantage has too many syllables

Because of this, my staff is pretty reluctant to stop calling it "first class" and switch to "ground advantage". Also because they know if you still call it "first class", no one will confuse it with any other service than Ground Advantage.I know you...

How to cancel listing

HelpI listed something last year and eBay still has it and I can't find how to end it. Thankfully nobody has tried to buy it.Thank you

New packing slip

and 'note to buyer'. I was getting used to having to use their new non improved packing slip, only to find that note to buyer if full of ebay prefilled thank you messages. They couldn't even leave an entry for the seller to enter their OWN note to bu...