At the same time the item was sold, it still appeared on my Active page.
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To touch on that point. My preferences are set up with the "out of stock" (OOS) function activated .
What happens with the OOS is that an item will still show "active" for you, but is not seen (should not be seen) by those searching on eBay. If someone had it in their "watching" they may be able to open it, but it will show that it is zero available.
What OOS does is to leave the listing "active". For the way I sell, on many of what I sell, I have multiples of the same item which I replenish from time to time. The OOS keeps that listing # to provide continued connections for searches from other place such as google. Also a temp OOS does not end the listing causing me to have to use another of my allotted free listings when the item sells quickly. I often sell 3-4 of the same item in a month, but use only one free listing that way.
If your OOS option is activated (eBay may have done that for you), and you do not have another item/will not get another item, you will need to manually end the listing. Although no one can purchase an OOS item it will continue to renew monthly using up a freebie listing. After 6 months of OOS it will no longer renew.
You can go to seller preferences to see if it is check marked.
Hover on your name up on the left>
click on account settings>
under Selling click on selling preferences>
Multi-quantity listings DON'T CLICK ON learn more (it does not link to desired answer)
Multi-quantity listings Listings stay active when you're out of stock> Toggle RIGHT OOS is active. Toggle LEFT OOS is inactive.
OOS is a universal setting. You can not choose individual to use it on. It is either used on all, or it is used on none.
