Over a few months, I have been selling on eBay. I am still learning this system but would like to know what to do about with particular buyers. There are a few buyers out there who are also long-time sellers who understand how to work the system very well. They become aggressive, and if there is a slight miscommunication, they become angry and give you negative feedback. On my side, I incorrectly put the weight of a pretty heavy piece weighing 22 lbs. Instead, I put 12 lbs, and the shipping label was also a media label, which I have been told my item is not media and only 11.00 shipping was paid. I mailed the item anyway, even though I may have to pay about 30.00 more for the shipped item. Now, I have learned to double and triple-check my items when I list. But in the meantime, I feel bullied somehow by an experienced eBay seller who was already aware of this error in the first place. I want to avoid these aggressive individuals who don't want to abide by authenticity and integrity. My item was already at a reduced price. I have taken a hit on this item, plus negative feedback, and have requested to get this removed, but it is difficult just dealing with a virtual assistant and not being able to explain myself to a live person. I am a senior citizen just trying to minimize and trying to learn computer skills, amongst other things. Any advice would be appreciated on how to deal with the perception of what I call Ebay Bullies? My inner instinct was not to mail this item.
