EBay modifies my listing on their own?

[bonzaibilly]

Why is it that pushy greedy ebay thinks it's ok to just accept offers when I say none accepted? Next they'll be deciding the price, and just give me what they feel like for my item!! What it does, is cause problems for me, a perfect seller, by insisting there is some timeframe I have to reply to offers, then they can punish me for not complying, and potenetial buyers, who then make an offer instead of just buying it, now have to wait, and if I don't accept their lowball offer, I lose a potential customer.  Pushy Ebay is flat out setting me up for failure, and as long as they get their greedy cut, they don't give a darn if you lose money on the deal! When they start making more off a listing than I do, and want to control my listings regardless of what I want, it's time to take a serious look at the whole "submissive servitude" they seem to be demanding now!!  I have read there is some way around it, but it is outright rediculous that they make you jump through 20 hoops just so they don't screw you over...   and then they often change it anyway..   VERY BAD PRACTICE!!!

[emerald40]

You are making a mountain out of a molehill.

Simply set your parameters to not accept any bids one cent below what you are asking.  Out of sight out of mind.

But do know that when you sell on someone else's sight, they make the rules, not you.

[feefoo72]

Did ebay put  "Best Offer" option on your listings when you didn't list it that way? That's horrible!

[emerald40]

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@feefoo72 wrote:

Did ebay put  "Best Offer" option on your listings when you didn't list it that way? That's horrible!

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No it is a policy change that ebay gave fair warning to all sellers.

[feefoo72]

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@emerald40 wrote:

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@feefoo72 wrote:

Did ebay put  "Best Offer" option on your listings when you didn't list it that way? That's horrible!

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No it is a policy change that ebay gave fair warning to all sellers.

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I don't sell often but I have three things listed today and they are not showing the best offer button, nor did I fill in the listing choice to offer that. Why isn't it on my listings?

So are you saying that it not a choice anymore, it's mandatory? Then why does the listing form give you a choice? And why isn't it on all buy it now listings? 

[emerald40]

Ebay is adding it to listings that they feel are priced too high.

Apparently they do not feel that way with your items.

And some say there are ways to get around it (do not use sell similar) from what I have read that if ebay feels your items qualify for best offer, there is no way around it.

But there are things you can do such as set your parameters to block all offers 1 cent and more.

And what I do is put in a disclaimer in my description that even though ebay, due to poliy change, is showing best offers on my listings, I am not accepting them at this time.

[myboardid]

One other thing - eBay does NOT require a seller to reply to an offer, and they don't "punish" a seller for not replying. 

[dtexley3]

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@myboardid wrote:

One other thing - eBay does NOT require a seller to reply to an offer, and they don't "punish" a seller for not replying. 

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Yes they do.  If you do not respond to offers within 24 hours, eBay may choose to display a nice little box that says "Seller does not respond to offers".  It's part of the new "testing" where they display the sellers response time to offers.

https://community.ebay.com/t5/Selling/new-listings-glitch-my-new-fixed-price-listings-incorrectly/m-...

[emerald40]

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@myboardid wrote:

One other thing - eBay does NOT require a seller to reply to an offer, and they don't "punish" a seller for not replying. 

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Yes, thank you for adding that.

I offer great customer service but even I do not reply to unsolicited offers.  And it has never adversely affected my account.

Thanks to ebay allowing scammers to list diamond in the title and in the diamond categories, with the word CZ in very small letters at the way bottom of the description, to control my blood pressure, I no longer respond to offers of $200 on a $5,000 diamond ring with nasty comments on why mine are so much more expensive than similar items.

I have stopped trying to explain the difference between an enhanced and natural diamond or the numerous ways people have found names for cubic zirconia.  And no, it is not a man made diamond.

[emerald40]

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@dtexley3 wrote:

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@myboardid wrote:

One other thing - eBay does NOT require a seller to reply to an offer, and they don't "punish" a seller for not replying. 

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Yes they do.  If you do not respond to offers within 24 hours, eBay may choose to display a nice little box that says "Seller does not respond to offers".  It's part of the new "testing" where they display the sellers response time to offers.

https://community.ebay.com/t5/Selling/new-listings-glitch-my-new-fixed-price-listings-incorrectly/m-...

_____________________________________________

Is that the case even if you block offers less than what your price is.

I guess I am going to have to add a new disclaimer to my description that due to ebay policy, I do not accept offers at this time.  But all other questions are welcome.

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[the*dog*ate*my*tablecloth]

I don't think this is making a mountain out of a molehill. I think it's our job to call Ebay on the carpet when they make stupid decisions, regardless of whether this is their site or not. We do it respectfully.

I have been clear since this started that this is one of the worst decisions Ebay has made for buyer trust. Ebay is telling buyers that sellers who don't want offers are accepting offers. Ebay is setting buyers AND sellers up for failure. Sellers who set autodeclines close to the fixed price are only going to antagonize buyers.

Now as a buyer I don't know if sellers have offers on their listings because they want them or don't. I no longer trust that what the listing says is true. I have had responses from sellers who are unhappy that I made offers on their listings.

Thanks Ebay for further eroding the trust between buyers and sellers. Another choice of short term gain (potential sales) for long term pain (buyer distrust).

Ebay is acting like a five year old with a low EQ.

[emerald40]

I respectfully disagree.

There are a lot of stubborn sellers here that are severely overpriced with claims that they do not care how long their item has to sit, they will not take a penny less.

Ebay is not a holding site for sellers who have not made a change to their listings in years.  Ebay wants to get these items off their servers to make room for new listings.

So I 100% agree with this policy, and yes they have done it to me as well.

[emerald40]

As far as sellers geting angry, I say to them put in a disclaimer like I do that you are not accepting offers at this time.

And also be aware of the change in policy so as to not blame your buyers for it.

[dtexley3]

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@emerald40 wrote:

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@dtexley3 wrote:

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@myboardid wrote:

One other thing - eBay does NOT require a seller to reply to an offer, and they don't "punish" a seller for not replying. 

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Yes they do.  If you do not respond to offers within 24 hours, eBay may choose to display a nice little box that says "Seller does not respond to offers".  It's part of the new "testing" where they display the sellers response time to offers.

https://community.ebay.com/t5/Selling/new-listings-glitch-my-new-fixed-price-listings-incorrectly/m-...

_____________________________________________

Is that the case even if you block offers less than what your price is.

I guess I am going to have to add a new disclaimer to my description that due to ebay policy, I do not accept offers at this time.  But all other questions are welcome.

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My understanding is that the auto-reponses count as responses, but ymmv.

[dtexley3]

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@emerald40 wrote:

I respectfully disagree.

There are a lot of stubborn sellers here that are severely overpriced with claims that they do not care how long their item has to sit, they will not take a penny less.

Ebay is not a holding site for sellers who have not made a change to their listings in years.  Ebay wants to get these items off their servers to make room for new listings.

So I 100% agree with this policy, and yes they have done it to me as well.

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I understand your point fully, see the latest whiney rant from one of the regular "my sales are poor" contributors.  Some sellers are not willing to adjust to the market.

My beef is the "Seller does not respond" slap (yes, slap) for not responding in 24 hours.  A Best Offer is good for 48 hours.  Responding in 47 hours, 59 minutes and 59 seconds is still a response.  The label presents a false representation of the sellers behavior.  Also the sellers involved were not told this standard was being applied to them to allow them to make an informed business decision based on what was being done TO them (not FOR them).

If you followed the link you notice I was (and still am) just a bit incensed about this one.