EBAY DECIDED I WAS GOING TO DO GLOBAL SHIPPING PROGRAM WITHOUT MY KNOWLEDGE I NEED HELP AND MAD!!!!

[sugarnspice777]

So like others, i was put into GSP without my knowledge, now, i have a shipment when i wasn't even doing international, i do my own and had stopped doing it until items are actually going to be delivered.  I was going to cancel it, but after speaking to what seemed like a BOT on chat.  EBAY is REFUSING to refund any Paypal fees i am going to get from this!  So i told the customer this could take 2 months to get to them, they said fine.

So, i don't know how to send it, there is zero information on EBAY STANDARD DELIVERY?  At least this is going to insure the item, but is the Customer going to be charged more when they get it?  If i check off First class international, is this the one going to Kentucky?   I am so lost.  I want to use the one that if it disappears because of covid, i wont lose money, but i don't want to use one that will cost customer even more?

HELP!

[dhbookds]

ebay has nothing to do with paypal since 2015, so they can't force them to return your fees.

GSP only requires that you mail to Kentucky (which should be the address shown to send it to.  There is NOTHING else you have to do.......they take care of billing the customer the international cost (and of informing them of that)...........

[moldy5]

You just print that label same as always. GSP takes care of the rest. Won't cost you any more in funds or time.  When you list or relist an item be sure to click OFF the global shipping box. Pretty sure yours are pre-checked just like all of mine have been for a couple years. This makes money for eBay, they want us to use GSP for their wallets.  I think it's pretty sneaky & rude for them to pull that trick.

[cynthealee2]

https://www.ebay.com/ship/prf  <<< go there and get back out of it.

[sugarnspice777]

I know how to get out of it.  DH BOOKS, when i get fees for something i did NOT set up, YES, it is ebays responsibility!

There is no GSP checkbox.  But there is VAT fees, and that is only charged to GSP buyers, and GSP was checked on this listing.  

There is no Kentucky address yet.  They have changed the set up, so that is why i am so confused.  

[dhbookds]

I said that ebay could not force Paypal to give you a refund........ which is what you seemed to be expecting them to do........

I don't Understand "There is no Kentucky address yet"  Do you mean you can't go to the listing and print a label?

If the item is paid for, you should be able to do that.........

[sugarnspice777]

To make it CLEAR, i do my OWN international.  I completely turned international OFF on all listings until flights return to normal, for items are just sitting at airports for international.  There not being delivered for up to 2 months.  I did NOT turn on GSP.  I would NOT turn that on.  Ebay changed the LISTING form for some of us sellers.  They added a small checkbox for GSP, without us noticing and Checked that box off for us to be in the program in each and every listing!.  ENROLLED US without us knowing.  I have ALREADY unchecked this box.  But it is now on all my listings checked off, i have to manually uncheck every listing even with GSP turned OFF!!!

[dhbookds]

Sugar, I think we all get that you don't like this.......but we are trying to help you with is

"So, i don't know how to send it, there is zero information on EBAY STANDARD DELIVERY?"

[prettywoman-2012]

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@cynthealee2 wrote:

https://www.ebay.com/ship/prf  <<< go there and get back out of it.

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That is helpful, thank you! Big sigh of relief: My settings still state that I do not ship globally. 

Take care

PW🐿

[vrie39]

GSP is not the same as international.

I will make this short, with GSP the buyer assumes most if not all the risk.

All you have to do is go print the label and see that it has an Erlanger Kentucky address.

Your responsibility ends once the package arrives there.

[sugarnspice777]

While we have been dying for sales, during the month of April, Ebay is tinkering again, My sign in has changed, my listing form has changed with this GSP garbage, and the labels printing has changed, obviously for international.  This is what is confusing me SO bad, and ebay chat is totally useless, it is like talking to a bot.  

I have never had a buyer charged a VAT on a international shipment, this item was sold with the GSP NEW CHECKBOX checked off on my listing, i was GOING to cancel the shipment, but paypal is charging me the fees for this shipment, and YES, because ebay did this, they can give me a credit for these fees on EBAY.  They are refusing, even though they did this to me.  

When i go to the print label, ebay has already charged the custom fees to the buyer, but the option for First class international is still there, there is no ebay GSP checkbox, but there is EBAY STANDARD INTERNATIONAL, it gives me insurance for free, so i though i would do this, but is the buyer going to be charged even more fees?  Where is the GSP box?  Ebay is taking those fees, but i don't see this box, or a Kentucky address?  I only see buyers address in Norway.  I had international turned off!  I need help from ebay, but there is no one to help!

[fern*wood]

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@sugarnspice777 wrote:

So, i don't know how to send it, there is zero information on EBAY STANDARD DELIVERY?  At least this is going to insure the item, but is the Customer going to be charged more when they get it?  If i check off First class international, is this the one going to Kentucky?   I am so lost.  I want to use the one that if it disappears because of covid, i wont lose money, but i don't want to use one that will cost customer even more?

HELP!

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So I will cautiously offer my post, and then duck, since it seems most answers haven't been exactly...welcomed.

If the item sold through GSP, then you just ship to Kentucky via whatever domestic method you offered in your listing.

[disneyshopper]

But it is now on all my listings checked off, i have to manually uncheck every listing even with GSP turned OFF!!!

Go to My ebay > Summary > Account > Account preferences > Site preferences > Shipping preferences > Global Shipping Program > EDIT  

My status for the GSP says NOT ENROLLED, but when I clicked on EDIT, it appears it wants me to sign up, so I selected Remind Me Later.

[sugarnspice777]

Really?  Duck?  No, it's just people who respond who have no clue as to what there talking about.  I am done repeating myself.  I was hoping i could get a ebay rep, but apparently, they don't work anywhere anymore.  Only bots do. 

[fern*wood]

It is my understanding that GSP sellers are protected for INR claims as long as they show delivery to Kentucky.  I meant to add this to my prior post.