Selling

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Am I doing everything correctly? USPS DELIVERED - Buyer never received item

Hi everyone, Simple PA to NJ sale of a small collectible sent in a box USPS Ground Advantage. lt usually takes 2-3 days. For some reason the main USPS hub marked it DELIVERED. It is still in the main facility. It was marked that way at 5am. Buyer rea...

Why does eBay make sending offers so difficult?

Isn't the goal here to sell things? Limiting the seller's ability send offers just makes no sense. If I send an offer and nobody bites, I'm not allowed to send another offer? Make it make sense.

Item Not Received

Buyer opened INR 4/29/2025. Tracking shows item delivered 4/28/2025, buyer noted the tracking shows delivered but not found. I responded to the case by trying to enter the tracking number, area was grey & I could not enter number. After contacting eB...

US Tarrif and eBay Money Back Guarantee

In this page: Tariff updates: US buyers & sellers | eBay.com Under paragraph Tariffs, duties, and fees it reads the following:"We’ve still got you covered by eBay Money Back Guarantee if your item is delayed due to customs processing. Keep in mind, e...

Resolved! Serious Buyer Problem: Claims Damage That Wasn’t There

Last week I sold a vintage painting in the style of Picasso for $200 on eBay. I covered €100 shipping costs (Austria to Texas) myself. The buyer also paid ~$35-40 in import taxes because I included the invoice for customs. https://www.ebay.de/itm/186...

Resolved! Video not being approved.

I absolutely hate the way eBay does videos. I take a lot of time shooting and editing video, showing all the tiny little details of my items. I mention the video in my listings. But after the listing is posted, not only does it take time for the vide...

America is about to become one giant yard sale---article

Interesting article: https://www.businessinsider.com/americans-shopping-secondhand-tariffs-recession-goodwill-ebay-2025-4 So, Rejoice, REsellers. Or not. Depending on just exactly how this plays out. The author does make some interesting points....

Resolved! Sales have been fine - am I the only one?

I read a lot of complaints about selling - slowdowns, no visibility, low-ball offers. I'm a big believer that you just have to work for your success. Many here seem to think that eBay and potential buyers owe them a steady stream of profits. I just f...

Package to freight fowarder

Have a conundrum regarding a sale earlier this month. I sold an item to a customer that used a freight forwarder which isn't really a problem. However, the package was lost along the way. Now the post office says because it was mailed to a freight fo...

Weird Buyers

Post one of your weird buyer experiences. I'll start. A buyer returned 2 items because they changed their mind. Box flaps were not even close to touching, which tipped me off the inside might have some odd re-packing going on. Opened the box and foun...

Something new in the seller hub, under manage all orders. "carrier scan"

I just noticed this in the seller hub. A carrier scan with date. It wasn't there a couple hours ago.I wonder if this is a good thing....or?

Screenshot 2025-04-28 at 19-29-29 Orders — eBay Seller Hub.png

Buyers in China with USA address

I just sold an expensive brooch on eBay to someone who’s registered address with eBay is in China. The buyers funds came through and there address appears to be a shipping processing center at 261 QUIGLEY Blvd, suite 1 # 624262, New Castle DE, 19726....

I thought the 'de minimus' thing wasn't supposed to start until May -?

I'm seeing lots of talk about people getting huge import fees on Amazon and Temu today, for purchases well under the supposed $800 cutoff. But I thought the tariffs on small-dollar items wasn't supposed to kick in until some date next month. Could th...

Can we create a shipping promo for international shipments?

I have a shipping promo set up on most items for USA shipments (on the dot com site). I get good shipping rates to Canada and the UK, would like to set up a shipping promo there to encourage more sales. They're telling me they have to pay the shippin...

May 7th Seller Check In Agenda

For anyone who might be interested, ebay has posted the agenda for the May 7th Seller Check In: https://events.ringcentral.com/events/summer-seller-check_2025/registration?utm_campaign=Bevy+Page&utm_source=Bevy ringcentral handles this for ebay, so t...